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Pros: Headset performed as expected for the first 6 months
Cons: Like everyone else is saying, the earpieces break off. There are cheap plastic connectors above the base that are clearly not structurally capable of handling the tension of a headset. I won't buy another item from this company again -- that upset about this. If you shell out over $100 dollars for a headset you expect it to work for more than 6 months. Creative should take action about this if they want to have any future customers.