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Pros: Great quality color prints when it works especially for the price of the printer. The touchscreen display is a good addition and easy to use. Samsung has great telephone customer service and they will usually have a technician out to fix the printer within a couple days.
Cons: Paper jams and rolls up behind the fuser requiring a service technician to come out to fix since you can't access the roller without unscrewing the fuser and so far on my second service call about this in only 4 months of ownership (this second time smoke started to come out of the printer when I turned it on). Don't try off brand toner as it produced a line of magenta on all printouts (probably caused by the toner manufacturer and not Samsung)
Other Thoughts: I purchased this based on prior reviews but so far i'm very disappointed but I hope that my particular printer is defective in some nature and not a common occurrence. While Samsung has great phone support their support website repair requests form refuses to accept any of my requests and tells me to call instead. Based on my current experience with this printer I would recommend purchasing a higher quality although more expensive printer model by HP or a similar manufacturer.READ FULL REVIEW