Pros: Very friendly service.

Cons: Seemed to take a long time to get shipping notice.

Pros: Very friendly and willing to make the order correct

Cons: Communication about shipping

Overall Review: The car charger I got didn't work and when I called they were very friendly and helpful and offered to send a replacement. They followed up with an email with a tracking number - but after a week the tracking number indicated the package had never been picked up. I called again and they were very sorry that I had gotten the wrong number, assured me they had shipped the replacement and it would there the next day. They gave me a new tracking number and it did come the next day.