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HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

2 out of 5 eggs It's thoroughly a NAS drive, but offers reasonable performance for the price. 04/28/2016

This review is from: HGST Deskstar NAS H3IKNAS40003272SN (0S03664) 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" High-Performance Hard Drive for Desktop NAS Systems Retail Kit

Pros: The cost per GB was the lowest I could find at the time of purchase, with the caveat of requiring a 7200 RPM spindle speed.

The disks initiated, and there wasn't anything odd in the SMART. After a full format, and a complete write via creation of a True Crypt container, there was no appreciable changes to the SMART values (beyond run hours). I can't really expect anything more than that.

Cons: Edit 2: Wow. Thoroughly unimpressed with customer service here. The week to get the drive to them was my fault, and that's a function of having to send it cross country. I can accept that, and was expecting about the same on the return time.

What I got was significantly worse. The drive arrived end of day on a Wednesday, it was processed on Thursday morning, and I was told that the RMA was authorized. I received UPS tracking on a Friday morning. They advised it may be 48 hours before tracking was available, so I checked Friday, Monday, and Tuesday. No dice. At end of day Wednesday I contacted them via their customer service e-mail, because I've yet to speak to anyone there (it's all automated systems).

What I received back (and surprisingly quickly, less than 16 hours later) was that my replacement was being shipped from over seas. It's be 5-7 business days to get to the US, and then UPS tracking should be available.

Let me get this straight. I shipped the drive cross country for testing, when Intel RST and an independent program confirmed the reallocated sector count was nuts. From there I got an automated e-mail, which put simply was a lie. I'll give them the benefit of doubt, and call it an accident. From there I had to contact them to find out that my drive could take 2 weeks (5-7 business days to the US, then 5 business days cross country) to arrive. That's depressing, but I could take it if we were up front about it from the word go. Making me discover this after being patient is just unacceptable. Allow me to make this clear, I would not recommend this product because the customer support is worthless. If you've got a month to wait for a replacement drive maybe it's worth your time, but at this point I could have bought a replacement drive, had the RAID reconstructed, and be happily using my system again for a week. Instead it's cost me another twenty dollars and a month of my time because this drive failed outside of the Newegg replacement window.

Shame on Hitachi. You've officially lost me as a customer. Your service is admirable in responding to issues and processing, but that effort is entirely let down by having zero personal interaction and no transparency in your replacement process. It's sad to think that people are doing so much to make this painless, and their effort is all for naught.

Edit:
Less than 90 days of usage, and a drive failed already. SMART indicated a problem with the reallocated sectors, and it went from 100 to 2000 inside of 5 days.

Hitachi hasn't got a friendly website or tools. The diagnostic tools are useless to a RAID array (though both Speedfan and Intel RST had no issues). The RMA process is difficult, especially when the serial number is 14 digits in length, but you're only supposed to put in 8. The quoted turn around time is a joke, with 14 days being laughable. If they take what they quote, and do the regular cheap shipping you're out a drive for at least 21 days, not to mention you have to pay for shipping.

If I spend a month without my array because of a defective drive I'm going to recommend you avoid the product. Put simply, poor customer support makes a good product bad, because even the best products occasionally fail. If the turn-around is swift I'll be restoring the egg. The ball is in Hitachi's court, and they've got the opportunity to either make me a repeat customer, or find another vendor.

I'm hoping for the former, but a month without my data is too long to be acceptable. I guess this is why you always have a backup. At least I didn't break that cardinal rule.

Original Review:
My only real con is that write speed dips by 30% as you write to the discs. I started my volume creation at about 30 mB/s constant write (measured ~ 2 hours into the write process), and over the three days of formatting dropped to just above 20 mB/s. While that kind of speed is depressing, it isn't unexpected.

Other Thoughts: These drives are pretty amazing for the price. Don't expect lightning speeds as the discs fill, but even without amazing speeds these things are plenty competent at their jobs. Mechanical drive are really the only way to go when it comes to mass storage.

On a side note, I'd recommend allowing a bit of extra breathing room for these drives. They run a bit hotter (1-4 C) than what other drives I've had do, but a bit of extra cooling and some breathing room seems to be more than enough to keep them appropriately cool.

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GIGABYTE GA-H97N-WIFI LGA 1150 Intel H97 HDMI SATA 6Gb/s USB 3.0 Mini ITX Intel Motherboard
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

4 out of 5 eggs Competent board. decent features, compact size. 03/10/2016

This review is from: GIGABYTE GA-H97N-WIFI LGA 1150 Intel H97 HDMI SATA 6Gb/s USB 3.0 Mini ITX Intel Motherboard

Pros: It's a competently executed board. The features are decent, and accessing them via the new UEFI BIOS is surprisingly intuitive. Overall I'm very happy with the board.

Cons: While the UEFI BIOS is decent, it allows you to switch between traditional, simplified, and complex views. The switching is less than intuitive, and having to go in and find specific values is frustrating when they're in different places depending upon how you've chosen to view the BIOS. This would be a reasonable thing, if there was a unified UI to any of these different views. Unfortunately, you change views and everything shifts around the screen.

Put simply, this board is excellent from the perspective of features and hardware. What fails it is the UI, that seems to have been designed by three different groups who never worked on the same continent and thus never sat down and figured out how their interfaces would fit together. It's frustrating when something so feature packed and small hits home runs on every front, then falls flat when it comes to software UI.

Other Thoughts: Would I buy it again? No, but with caveat. I'd purchase the Z97N-Wifi (and have) rather than this one. The extra few dollars will get you the ability to overclock and have better control of your motherboard. This is an excellent product, but the H97 PCH is only reasonable if you want to run a non-k processor.

Would I recommend it? Yes, with the caveat of not investing in a k processor. This thing doesn't even allow you to lower voltages (the idea being to underclock the processor slightly, to allow 24-7 usage with miserly power usage).


This is a great board for one of three things. You either can use it as a streaming box, and the footprint is small enough to put it inside an SFF case. You could use this as a dedicated gaming system, that full size PCI-e 3.0 slot makes pairing a monster GPU to a decently capable CPU a tantalizing proposition for a LAN box. What I chose to do is make this thing a file server. Pairing the board with a G3258 and a decent NIC lets you have 2 Intel based ethernet ports (the third is Atheros, which I disable as a matter of course). Between that, and 5 slots for a massive RAID 5 array, my home file server and media server needs are easily met.


Side note, the Wifi on this thing seems to be hit and miss. The included antennae is..not exactly substantial. If you're planning on running this thing on wifi invest in a more powerful antennae, and make sure that the drivers are up to date from the website. The drivers I got on the disc were a bit wonky, but did get better with an update. Once I had the ability to connect via ethernet I disabled the wifi. It's a nice feature to have built-in, but I wouldn't count on it as a permanent solution.

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Crucial 4GB 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CT51264BA160BJ
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

2 out of 5 eggs It works. It's definitely not going to be something I want to buy, but it's decent for trouble shooting. 03/10/2016

This review is from: Crucial 4GB 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CT51264BA160BJ

Pros: Relatively low price. Good compatibility thus far.

Cons: This is not something I'd buy. The frequency is reasonable, but the timings are absolute garbage. Combine that with the complete lack of a heat spreader, and you've got a product that I'd never put into continuous usage.

Other Thoughts: I would not choose to purchase this product (read: it cam bundled "free" with a motherboard I purchased). The pricing difference between this product, and a 9-9-9-24 timed unit, is negligible. The cost savings from not having a heat spreader is at best minimal.

I've only used this stick as a tester. It just compromises too much for the sake of budget pricing. If you've got no budget, then this is a pretty reasonable response. Personally, a good set of sticks that provides 16 GB of RAM is what I start with as a minimum for systems.

Given the massive slow-down in substantial hardware refreshes, it's likely a system you buy today could be viable for the next 5 years. If you look at the cost savings for this RAM stick, over a 5 year period, it boils down to almost nothing. If you wind up upgrading your system with more RAM, to compensate for programs which have ever expanding memory requirements, that little bit of savings on up-front cost actually becomes a financial loss.

Put simply, don't buy these sticks if you've got any options. If you don't have options, they aren't completely useless, but they compromise a lot to get to their price point.

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Robert S.'s Profile

Display Name: Robert S.

Date Joined: 11/17/06

Achievements:

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  • Reviews: 110
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  • First Review: 11/27/06
  • Last Review: 04/28/16
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