Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
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Pros: Value, good features for the money. Keyboard has a good feel to it. Love having a 10-key keypad on a laptop. Touch-pad has good functionality / variety of functions. Decent, bright display. Graphics card can easily handle HD video. Multiple FAST USB 3.0 ports. Can easily be connected to a television via HDMI port. Aluminum palm-rest helps keep hands cool.
Cons: Not many. I wish the keyboard was back-lit. Would be nice if the "0" key on the 10-key keypad was a bit wider. Umm... The touch-pad clicks are kind of loud.
Other Thoughts: Overall a very good experience. I haven't had to deal with customer service at either newegg or ASUS so I can't speak to the quality of either. That's a good thing I guess, since the computer was nicely packaged and worked like a dream right out of the box. Overall a very good computer for the money. Would definitely recommend.