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Cons: You need to be able to troubleshoot any issues with the install. This was not a plug and play install for me. It was more like a plug and not play. The info with the modem was sketchy at best. There was a better manual on their web site. They do not seem to have a telephone help line but you can send them emails. Nothing seemed to work for me. If you have issues installing make sure you have the ability to troubleshoot or know someone who does.