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Bob B.

Bob B.

Joined on 11/05/10

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Product Reviews
product reviews
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Most Critical Review

frustrating

Seagate Backup Plus Slim 1TB USB 3.0 Portable External Hard Drive - STDR1000102 (Blue)
Seagate Backup Plus Slim 1TB USB 3.0 Portable External Hard Drive - STDR1000102 (Blue)

Pros: Reasonably priced when on sale Blue Compact

Cons: Support Website is useless Seagate Dashboard Program is useless Provided USB cable is short

Overall Review: After owning for several months and spending hours trying to get the frustrating Seagate Dashboard (the on-board software that manages the drives backup features) to work, I threw in the towel and just let Windows 7 backup utilities do the job. Like some other users, the program will install just fine and attempt its first backup. At some point early on the process, it gets stuck. I'm not being impatient; I could probably manually transcribe binary for each of the files in the amount of time I've let this program spin its wheels. One of the reasons I picked up this drive is that it is supposed to back up your files continuously, should you choose to do so, but I can't do that with bogus software. I should have just used Windows Backup instead in the first place, but since my problem seems to be common, I thought for sure I could find a workaround online. Nope. I'm not interested in spending hours of my life on the phone with tech support just to get the basic features of the drive to work as intended. I'd give it 1 star, but Windows Backup was able to backup the files, so technically the drive works.