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Night Owl Poseidon-85 8 Channel H.264 Level Surveillance DVR
  • Verified Owner
  • Owned For: 1 month to 1 year

1 out of 5 eggs updated review after 6 months 05/31/2013

This review is from: Night Owl Poseidon-85 8 Channel H.264 Level Surveillance DVR

Pros: price

Cons: poor tech support. 4 of the 8 cameras stopped working after about 6 months and unit no longer recognized usb thumb drive. Tried to call the tech support number, only could get a recording directing me to web site. The tech support claims the unit can only recognize 4gb usb thumb drives although the specs for this unit on their web site stated no size limit and claims usb hard drives are supported as well as usb cd/dvd burners. None work with the unit at this time. They say my power supply/splitter for the cameras is why the cameras have quit, but after a week of emailing back and forth I still have not recieved a replacement or even a commitment from them that I might get one. Their supposed 24/7 tech support means that if you e-mail them, they promise to get back to you within 24 hours. Not much help for a security system in my opinion. My first review rated this unit 5 eggs because setup was easy and the unit worked as promised. I could back up the HD with any of my usb thumb drives, ranging in size fron 4gb to 16gb as well as an external usb hard drive. After six short months I am having way too many problems and their support is quite lacking. Buyer beware

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Linksys WRT54GL Wireless Broadband Router 802.11b/g up to 54Mbps/ Compatible with Open Source DD-WRT (not pre-load)
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: solid signal strength throughout our 1400 sq ft home. easy to set up and has been quite reliable

Cons: none

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Night Owl Poseidon-85 8 Channel H.264 Level Surveillance DVR
  • Verified Owner
  • Owned For: 1 month to 1 year

5 out of 5 eggs nice system at this price point 03/09/2013

This review is from: Night Owl Poseidon-85 8 Channel H.264 Level Surveillance DVR

Pros: quite easy to set up, plenty of cable for our use, and decent camera quality

Cons: none

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James L.'s Profile

Display Name: James L.

Date Joined: 10/17/05

  • Reviews: 9
  • Helpfulness: 1
  • First Review: 03/03/13
  • Last Review: 05/31/13
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