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Pros: If you follow directions, it makes a perfect waffle every time. Really like that there are two options: cooked through or crispy outside/soft inside. Easy to store being compact enough. Easy to use. I can do many other things until the chime goes off. I don't have to wonder.
Cons: Cleaning can be a bit of a pain if I follow directions and don't spray the inside before cooking.
Other Thoughts: I've tried other cookers, and this one by far surpasses any I've tried. I thought my husband was crazy for spending so much, but I was wrong. It was worth it.