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ASUS P8H77-V LE LGA 1155 Intel H77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

3 out of 5 eggs Don't count on tech support from ASUS 02/28/2014

This review is from: ASUS P8H77-V LE LGA 1155 Intel H77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Pros: Didn't have the mobo for that long to identify definite pros.

Cons: ASUS support was just a joke: phone conversation was constantly breaking up even though I was calling from a landline. Online chat was not available on at least two occasions during advertised hours due to "severe weather conditions". Once finally connected to online chat, answered all questions I was asked and then the guy just stopped responding and a few minutes later, chat session was terminated due to inactivity (no transcript emailed). Replicated the situation 2 more times and gave up. Not much relevant support (rather none) on the ASUS site. Some help was available through independent forums. Eventually figured out the problem on my own.
Also, entering RAID config utility is tricky: no response to CTRL-I 4 times out of 5.

Samsung Stereo Bluetooth Headset w/ Android Apps Support / Voice Command / Text-to-Speech / Caller ID (HM3700)
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: Great idea - no need to wear BT unit on the ear.

Cons: Died 5 weeks later, past Newegg return/exchange deadline. Contacted Samsung twice: first time was told they will send replacement and a return label and I'll ship back the defective unit. After waiting for 3 weeks called again to find out that I need to return defective unit first and then they'll replace it. This time return was rejected because I sent the defective unit itself without all the accessories that came with it. I did not know I was required to keep all the ear hooks that I was not going to use in order to ensure that the manufacturer stands behind their Samsung quality product.


Anonymous's Profile

Display Name: Anonymous

Date Joined: 12/13/06

  • Reviews: 2
  • Helpfulness: 1
  • First Review: 04/24/12
  • Last Review: 02/28/14
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