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TIMOTHY B.'s Profile > 
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Dell UltraSharp U2713H Black 27
  • neweggOwned For: 1 month to 1 year

Pros: High resolution

Cons: The monitor makes a buzzing noise when displaying high contract images, like a spreadsheet or text document or a webpage with lots of black and white text. Over the course of 2 months I dealt with Dell customer service and they have exchanged out the monitor 3 times. I had to jump through lots of hoops with Dell customer service to get them to exchange the monitor each time. All 3 of the monitors I received has made the buzzing noise. Unfortunately the period for returning the monitor to NewEgg for a refund has elapsed, or else I would.

A word of caution about Display port and Windows 7. I have multiple computers connected to the monitor through a KVM switch. When I switch between computers Windows redraws the entire screen and stacks all the open windows and icons into the upper left corner. I had to revert to using DVI-D, which works as expected with Windows and still provides the 2560x1440 resolution but the cables are much more bulky and difficult to manage.

Other Thoughts: I've had several Dell monitors. This is the first time I've had an issue with them. I won't be buying a monitor from Dell again.

Dell UltraSharp U2713HM Black & Silver 27
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: Lots of connection options. USB hub is useful. This LED backlit monitor uses less energy and puts out less heat then my old CCFL backlit LCD. The image quality of the IPS panel (made by LG) is fantastic.

Cons: The monitor makes a high pitched buzzing noise when ever a large potion of the screen displays a high-contrast image. For example, viewing a spreadsheet or a text document in full screen mode will make you think there is an angry bee inside.
Unfortunately, I didn't discover this until after the Newegg 30-day refund window had passed.

Other Thoughts: Dell has been really good with trying to resolve the issue. They have set me 2 refurbished replacements which were the same revision as the original monitor (rev.A00) both of which had the same noise issue. Then they sent me a brand new monitor (rev.A01) which unfortunately also had the same noise issue.

Based on my experience, this doesn't seem to be a manufacturing defect but a design flaw. This is a very common issue (search U2713HM "noise"). Now I am stuck with an expensive monitor that has a very annoying design flaw that I am reminded of every time I open a Word doc.

If I could, I would return the U2713HM to Newegg and purchase something else if I had the opportunity. Probably an LG 27EA83-D which uses the same IPS panel as the U2713HM.


TIMOTHY B.'s Profile

Display Name: TIMOTHY B.

Date Joined: 11/26/06

  • Reviews: 2
  • Helpfulness: 2
  • First Review: 06/07/13
  • Last Review: 07/10/14
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