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Logitech G400 Black 8 Buttons 1 x Wheel USB Wired Optical 3600 dpi Gaming Mouse
  • Verified Owner
  • Owned For: 1 month to 1 year

3 out of 5 eggs Good product, but failed 05/12/2013

This review is from: Logitech G400 Black 8 Buttons 1 x Wheel USB Wired Optical 3600 dpi Gaming Mouse

Pros: Worked fine for about six months, then failed.

Cons: Warranty phone line is not toll-free, which is absurd. I'm still waiting on a replacement.

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Logitech G400 Black 8 Buttons 1 x Wheel USB Wired Optical 3600 dpi Gaming Mouse
  • Verified Owner
  • Owned For: 1 month to 1 year

2 out of 5 eggs Support is utter garbage 05/12/2013

This review is from: Logitech G400 Black 8 Buttons 1 x Wheel USB Wired Optical 3600 dpi Gaming Mouse

Pros: The mouse itself worked great for about six months, then it died. I guess the fact that the product worked well without dying for that long deserves an egg.

Cons: Logitech support is utter garbage. I try to call the warranty number listed on their website (Support / Warranty Claims, +1 646-454-3200), it's not toll-free and is currently disconnected. Disconnected! I couldn't believe it! As if it wasn't bad enough that they're having the consumer foot the bill for calling, then they don't even have it connected! It's like a joke! A major tech company's warranty line isn't even reachable. What a load. It's past the 70 day RMA period on Newegg, so they can't do anything about it. I know what vendor I'm never buying from again.

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James D.'s Profile

Display Name: James D.

Date Joined: 02/16/09

  • Reviews: 2
  • Helpfulness: 1
  • First Review: 05/12/13
  • Last Review: 05/12/13
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