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Intuit QuickBooks Pro w/ Enhanced Payroll 2013
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  • Owned For: 1 day to 1 week

1 out of 5 eggs Horrible, horrible software 02/20/2013

This review is from: Intuit QuickBooks Pro w/ Enhanced Payroll 2013

Pros: none at all

Cons: Very bug ridden. Do not buy. I've been on the phone for 2 hours with tech support from the Philippines, and I have yet to get a resolution to my problem with trying to activate my payroll service for my second company on my premium (>3 employees) payroll subscription. My payroll service will just not activate because the web browser screen within Quickbooks where you go to add your EIN is blank. Tech support cannot figure out why.

Second major bug, if you use a multi-monitor screen you lose 1/3 of your real estate if you move the application from one screen to the other. In my instance, I move it from my 27" LCD to my 24" LCD, then back and 1/3 of the screen is missing even though the maximize button has been pressed. I have to restart windows to get my full screen back.

Other Thoughts: It's time to switch to a accountant that uses something other then Quickbooks. Intuit has really gone down hill over the years as they slow try to squeeze more and more money out of their customers and provide even crappier service. I've been a customer since the mid-90's and I've upgraded their software about every other year.

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Edward N.'s Profile

Display Name: Edward N.

Date Joined: 06/05/12

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 02/20/13
  • Last Review: 02/20/13
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