Pros: Quiet, energy efficient, ergonomic desktop unit. Runs all our daily use software with no issues or lockups. Good units for out purposes.

Cons: Have seen the occasional lockup, but to date (6 months) no serious failures. Lockups were more likely software issues.

Overall Review: Rebate offer is not viable for a business. We had 15 days to send them out and they require original box labels. I did not rush shipment, so these took 5 days to get here. We work M-F, by the time my office assistant got everything together and sent out, they denied us for being out of our rebate date range. Not worth the effort, but since I bought 12 of these, we gave it a try.

Unit arrived in a timely fashion and was adequately packaged. Zero paperwork inside the box. It was a refurbished unit, but zero user information for startup. Plugged in the unit to charge. Under power everything was working well. Set up a profile and did some initial configuration. After charging all afternoon, unplugged and the unit immediately shut down. Plugged back in to charge overnight. The next morning it was the same. Appears to be a dead battery. Contacted vendor for an RMA. After 24 hours got an email indicating a return label would be emailed within 24 hours. Next day received an email with the label. Email indicated a replacement would be sent once it was received. Re-packaged and sent it out that day. It's been 10 days with no confirmation that a new unit has shipped.