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NETGEAR WN3000RP-100NAS N300 Wall-plug Universal Wi-Fi Range Extender-2 External Antennas
  • Verified Owner
  • Owned For: 1 month to 1 year

2 out of 5 eggs Follow-up to my 9/30 Review - raised to 2 stars 11/20/2013

This review is from: NETGEAR WN3000RP-100NAS N300 Wall-plug Universal Wi-Fi Range Extender-2 External Antennas

Pros: Signal okay; compactness

Cons: After several weeks (literally) and a persistent Level 2 support guy from Netgear, the WINRP3000 is indeed running successfully. But not without issue.

I have this paired with a 3-year-old Netgear Router. Almost immediately during the support process, I was informed that this device had reached the end of its support life.

The real problem I had was that I have opted to use an Access Control List for security - thus freeing myself from having to learn a different means of connecting every different wireless device I have via SSID/WEP Key entry. Some of them are amazingly unfriendly.

The base wireless router unit gave me no trouble... it was only when attempting to add on this wireless extender that problems ensued.

Here's the problem:
Whenever using this with an Access Control List, I had to do these steps:
1. Disable the ACL controls (i.e., remove all security) on both the base router and the extender.
2. Add the MAC Address for the device to be added onto the Extender.
3. Add the MAC Address for the device to be added onto the base router.
4. Check the attached devices list on the Extender and obtain the Virtual MAC Address.
5. Add the Virtual MAC Address for the device to be added onto the Extender.
6. Add the Virtual MAC Address for the device to be added onto the base router.
7. Enable the Extender's ACL security.
8. Reboot the Extender to make sure it 'takes' the new device.
9. Verify that the new device works on the extender.
10. Enable the ACL security on the base router.
11. Verify that the new device still has web access.

Note that this now means 2 ACL slots per device are required for devices on the extender - not one, as I experienced with the original router. This became a problem when I RAN OUT of slots on the original router - I think 29 was good; 30 devices was bad. There's no way to expand that number and... yes, the 3-yr-old product is no longer being supported by Netgear, so there's no chance of them bumping up the slot count. Maybe 2 dozen-odd devices was unthinkable 3 years ago, but certainly not these days.

SO: Did the WN3000RP Extender work? Yeah, after a fashion.
Am I happy with it? It was a royal pain to get installed and to put into service.

Is this a problem for users who don't rely on Access Control List security? I have no idea... so your mileage may vary.
Do newer wireless routers have more ACL slots available? I have no idea.

But for sure, I am rating this down due to poor support for ACL security considerations, very difficult (and undocumented) installation procedures for ACL use, and for poor interoperability with their own sibling product.

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NETGEAR WN3000RP-100NAS N300 Wall-plug Universal Wi-Fi Range Extender-2 External Antennas
  • Verified Owner
  • Owned For: less than 1 day

Pros: Signal appeared to be okay...

Cons: Utterly unable to contact. Spent time with product support via chat. Was attempting to connect through existing Netgear router (2-3 years old, I believe).

My network does not use WEP/WPA security - running access control list only. Something involving that just failed to work at all... either it works with no security on whatsoever (obviously not gonna do that!) or nothing works with the ACL enabled. Instructions far too simplistic to go to any reasonable depth of troubleshooting. Firmware updates impossible unless/until the installation is successfully completed.

Other Thoughts: I do wish that tech companies (everybody - not just Netgear) would treat the public with a little respect given that quite a number of us can handle the details that are sometimes needed to make these things work. But since that wasn't provided... it will be returned.

Rating based on inability to work with companion product of the same brand... which you think would be almost automatic.

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Alan C.'s Profile

Display Name: Alan C.

Date Joined: 11/11/03

  • Reviews: 2
  • Helpfulness: 0
  • First Review: 09/30/13
  • Last Review: 11/20/13
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