Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Nicholas N.'s Profile > 
All Reviews
  • Find Reviews
  • Find

Showing Results: Most Recent

NETGEAR WNDR4000 N750 Wireless Dual Band Gigabit Open Source Router - IEEE 802.11 a/b/g/n
  • Owned For: 1 month to 1 year

Pros: Great product while it lasted.

Cons: It didn't last.

Other Thoughts: I've got to say that I've never been so disappointed in a customer service department as I am today.

I have a few month old (8 or 9) WNDR400. Went to work one morning and it was working; came home from work and it was dead. The router was plugged in to a UPS so it certainly wasn't a power surge. It was just dead. No lights... nothing. I checked voltages with my multimeter on the power brick, 0V. Tried the powerbrick from another netgear router (same voltage and current outputs), no go. So the router's shot too.

Customer service only had one thing to say. "Where's your receipt?" Unfortunately, the one time I did't remember to keep the receipt, is the time I need it. Sadly I don't remember where I bought it from, the exact date, or which of my credit cards (if it wasn't cash). Their only suggestion was to spend hours of my time searching. I even had the call escalated to higher supervisors twice to no avail.

In conclusion, even if you do remember to keep receipts, I'd suggest avoiding netgear all together. Unless, that is you enjoy burning money and wasting time on terrible, obstinate customer service.

READ FULL REVIEW

Nicholas N.'s Profile

Display Name: Nicholas N.

Date Joined: 12/15/03

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 07/18/13
  • Last Review: 07/18/13
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.