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ViewSonic VX2370Smh-LED Black 23
  • Verified Owner
  • Owned For: more than 1 year

Pros: Nice screen

Cons: Does not last more than about a year and Viewsonic service seems to have lost it's pickle.

Other Thoughts: RA update. Received back my second RA monitor in about a year. Took about a month for the turn around. Not bad considering it was just after the Xmas holidays.

They sent me the monitor. Just the monitor, sans power cord and power supply. Called Viewsonic support and they seemed stumped (yes you actually need to plug the monitor in to make it work). Finally they ordered me the power cable and power supply. Had to wait a week before the cables got to me.

But.... All they shipped was the power supply, and it was taped to the inside of a box and now has sticky tape residue on it. I can live with that. The problem is there was no power cable. You know the part that plugs into the wall. Just the power supply and it has a proprietary plug for the cable.

Called Viewsonic back, again. Again they seemed stumped (yes yes, you actually do need both the power supply and power cable). Now they have to escalate this "issue" to a higher support level. That will take from 2-5 days. Then I'll need to wait for them to ship me a cable. Another week. So about 3 weeks to just get the power cables I need to actually plug in the monitor they sent me as an RA.

A total of 2 months without my monitor, this is really effecting my work output and costing me time and aggravation.

Seriously this isn't worth it. Next time I buy a Dell or a Samsung or a NEC and just spend the $30 difference in cost. I've spent and lost more than that just in the RA process on 2 monitors in 1 year.

p.s. After all this I don't even know yet if the monitor they sent me even works! I hope to [fill in your favorite deity] it isn't bad also.

ViewSonic VX2370Smh-LED Black 23
  • Verified Owner
  • Owned For: more than 1 year

Pros: Great price and very good color. Really good for the price. 3 year warranty, thank [fill in your favorite deity].

Cons: Bought 2, both died within 14 months. Thy just don't last.

Other Thoughts: Bought one and loved it so much I bought a second one. At about 13 months the first one died, totally dead. At 14 months the second one dies, left side of the screen went pink. Each RA took about a month. Just received the second RA today, without power supply. Now I have to wait another 1-2 weeks for a replacement power supply. Spent about $60 shipping both monitors back and lost 2 months productivity. Not worth it. Spend a bit more and get a Dell, Samsung or NEC. They seem to last.

Just can no longer recommend this monitor and debating on ever buying a Vewsonic again.

Polk Audio Monitor60 Series II Floorstanding Loudspeaker (Black) Single
  • Verified Owner
  • Owned For: more than 1 year

Pros: For the price they do an excellent job. I replaced an ageing pair of B&W speakers (which are quite expensive) with these and wow!

Cons: None


Mike D.'s Profile

Display Name: Mike D.

Date Joined: 09/08/05

  • Reviews: 34
  • Helpfulness: 17
  • First Review: 12/29/10
  • Last Review: 02/16/15
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