Joined on 06/13/09
Very Fast
Pros: Extremely fast Runs everything I have tried so far Great battery life
Cons: Webcam does not work at all Skips letters if you type fast
Overall Review: So far I have used this computer to run Starcraft 2, Left 4 dead 2, and Civilization 5. Runs everything flawlessly. Also when using in an eco mode with bluetooth and wifi off to use office I can get 5 hours on battery power. I have not tried gaming on the battery yet so not sure how long I could get with that. I gave this 4 stars even with the above cons because of how good it is for gaming. However if you type extremely fast you will probably get quite frustrated with this model do to it missing keystrokes when typing fast. Also I can not get the webcam to work with either the installed software or other third party applications but I have not yet tried MSI support.
3 RMAs < 1 year
Pros: Works well at times
Cons: I am writing this review on the GT600 series in general. I have had a GT680R for almost a year now. It has been RMA'd twice now for the same issue. Both times it would stop charging unless you actually were pulling down on the power cord where it plugged into the back of the laptop. I just recieved my laptop back from its second RMA yesterday. It was reset to factory defaults with one issue. Before I sent it back it had a max resolution of 1920x1080. Now the max resolution it lists is 1366 x 768. I have updated all drivers and it still tells me when I try to set the resolution any higher that it is not supported by my monitor. I tried calling tech support and sat on hold for about 5 minutes when I was dumped into an answering machine and told to leave a message. So I sent an email to tech support, about 4 hours later the only response is a new RMA! Not a single person interested in trying to help me. But yet again asking me to pay to ship my laptop back.
Overall Review: Find a company with better customer suuport when something goes wrong
Poor technical support
Pros: Works well at times
Cons: I am writing this review on the GT600 series in general. I have had a GT680R for almost a year now. It has been RMA'd twice now for the same issue. Both times it would stop charging unless you actually were pulling down on the power cord where it plugged into the back of the laptop. I just recieved my laptop back from its second RMA yesterday. It was reset to factory defaults with one issue. Before I sent it back it had a max resolution of 1920x1080. Now the max resolution it lists is 1366 x 768. I have updated all drivers and it still tells me when I try to set the resolution any higher that it is not supported by my monitor. I tried calling tech support and sat on hold for about 5 minutes when I was dumped into an answering machine and told to leave a message. So I sent an email to tech support, about 4 hours later the only response is a new RMA! Not a single person interested in trying to help me. But yet again asking me to pay to ship my laptop back.
Overall Review: Find a company that cares about customer support
Non existant technical support
Pros: Works well at times.
Cons: I am writing this review on the GT600 series in general. I have had a GT680R for almost a year now. It has been RMA'd twice now for the same issue. Both times it would stop charging unless you actually were pulling down on the power cord where it plugged into the back of the laptop. I just recieved my laptop back from its second RMA yesterday. It was reset to factory defaults with one issue. Before I sent it back it had a max resolution of 1920x1080. Now the max resolution it lists is 1366 x 768. I have updated all drivers and it still tells me when I try to set the resolution any higher that it is not supported by my monitor. I tried calling tech support and sat on hold for about 5 minutes when I was dumped into an answering machine and told to leave a message. So I sent an email to tech support, about 4 hours later the only response is a new RMA! Not a single person interested in trying to help me. But yet again asking me to pay to ship my laptop back.
Overall Review: Find a company that cares about customer support.