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Arthur F.

Arthur F.

Joined on 06/13/09

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Product Reviews
product reviews
  • 4
Most Favorable Review

Very Fast

MSI Laptop Intel Core i7-2630QM 8GB Memory 1TB HDD NVIDIA GeForce GTX 460M 15.6" Windows 7 Home Premium 64-bit GT680R-008US
MSI Laptop Intel Core i7-2630QM 8GB Memory 1TB HDD NVIDIA GeForce GTX 460M 15.6" Windows 7 Home Premium 64-bit GT680R-008US

Pros: Extremely fast Runs everything I have tried so far Great battery life

Cons: Webcam does not work at all Skips letters if you type fast

Overall Review: So far I have used this computer to run Starcraft 2, Left 4 dead 2, and Civilization 5. Runs everything flawlessly. Also when using in an eco mode with bluetooth and wifi off to use office I can get 5 hours on battery power. I have not tried gaming on the battery yet so not sure how long I could get with that. I gave this 4 stars even with the above cons because of how good it is for gaming. However if you type extremely fast you will probably get quite frustrated with this model do to it missing keystrokes when typing fast. Also I can not get the webcam to work with either the installed software or other third party applications but I have not yet tried MSI support.

Most Critical Review

3 RMAs < 1 year

MSI Laptop GT Series Intel Core i7-2670QM 16GB Memory 1TB HDD NVIDIA GeForce GTX 570M 15.6" Windows 7 Home Premium 64-Bit GT683DXR-634US
MSI Laptop GT Series Intel Core i7-2670QM 16GB Memory 1TB HDD NVIDIA GeForce GTX 570M 15.6" Windows 7 Home Premium 64-Bit GT683DXR-634US

Pros: Works well at times

Cons: I am writing this review on the GT600 series in general. I have had a GT680R for almost a year now. It has been RMA'd twice now for the same issue. Both times it would stop charging unless you actually were pulling down on the power cord where it plugged into the back of the laptop. I just recieved my laptop back from its second RMA yesterday. It was reset to factory defaults with one issue. Before I sent it back it had a max resolution of 1920x1080. Now the max resolution it lists is 1366 x 768. I have updated all drivers and it still tells me when I try to set the resolution any higher that it is not supported by my monitor. I tried calling tech support and sat on hold for about 5 minutes when I was dumped into an answering machine and told to leave a message. So I sent an email to tech support, about 4 hours later the only response is a new RMA! Not a single person interested in trying to help me. But yet again asking me to pay to ship my laptop back.

Overall Review: Find a company with better customer suuport when something goes wrong

Poor technical support

MSI Laptop Intel Core i7-2630QM 12GB Memory 1TB HDD NVIDIA GeForce GTX 560M 15.6" Windows 7 Home Premium 64-bit GT683R-242US
MSI Laptop Intel Core i7-2630QM 12GB Memory 1TB HDD NVIDIA GeForce GTX 560M 15.6" Windows 7 Home Premium 64-bit GT683R-242US

Pros: Works well at times

Cons: I am writing this review on the GT600 series in general. I have had a GT680R for almost a year now. It has been RMA'd twice now for the same issue. Both times it would stop charging unless you actually were pulling down on the power cord where it plugged into the back of the laptop. I just recieved my laptop back from its second RMA yesterday. It was reset to factory defaults with one issue. Before I sent it back it had a max resolution of 1920x1080. Now the max resolution it lists is 1366 x 768. I have updated all drivers and it still tells me when I try to set the resolution any higher that it is not supported by my monitor. I tried calling tech support and sat on hold for about 5 minutes when I was dumped into an answering machine and told to leave a message. So I sent an email to tech support, about 4 hours later the only response is a new RMA! Not a single person interested in trying to help me. But yet again asking me to pay to ship my laptop back.

Overall Review: Find a company that cares about customer support

Non existant technical support

MSI Laptop GT Series Intel Core i7-2670QM 12GB Memory 1TB HDD NVIDIA GeForce GTX 570M 15.6" Windows 7 Home Premium 64-Bit GT683DXR-603US
MSI Laptop GT Series Intel Core i7-2670QM 12GB Memory 1TB HDD NVIDIA GeForce GTX 570M 15.6" Windows 7 Home Premium 64-Bit GT683DXR-603US

Pros: Works well at times.

Cons: I am writing this review on the GT600 series in general. I have had a GT680R for almost a year now. It has been RMA'd twice now for the same issue. Both times it would stop charging unless you actually were pulling down on the power cord where it plugged into the back of the laptop. I just recieved my laptop back from its second RMA yesterday. It was reset to factory defaults with one issue. Before I sent it back it had a max resolution of 1920x1080. Now the max resolution it lists is 1366 x 768. I have updated all drivers and it still tells me when I try to set the resolution any higher that it is not supported by my monitor. I tried calling tech support and sat on hold for about 5 minutes when I was dumped into an answering machine and told to leave a message. So I sent an email to tech support, about 4 hours later the only response is a new RMA! Not a single person interested in trying to help me. But yet again asking me to pay to ship my laptop back.

Overall Review: Find a company that cares about customer support.