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Pros: Plantronics has the best sound (highs and lows)
Cons: 6 months in, SNAP goes the plastic. This happened on my GEN 1 770 also, thought they'd fix it with the 780... NOPE!!! Ridiculous
Other Thoughts: Ridiculous how easily these break! The most vital point on the headset (where pressure is applied) is not re-inforced! Horrible design. PS - I am a huge plantronics fan - best sound out there. Burned twice by them now, you'd think I'd learn.