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Pros: Side buttons are perfect. Mute switch and bottom cutouts are perfect. Case looks awesome--just what you'd expect from an Incipio NGP.
Cons: The deal-breaker: Defect in design prevents proper use of lock button. Very disappointing!
Other Thoughts: I couldn't wait for this case, as I've thoroughly loved every second spent with my iPhone 4 Incipio NGP case. This was a major letdown. I'm certain this was not a one-off deal because my colleague purchased the same case (from a different vendor) and experienced the same issue.