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Pros: Prints fast when it prints, duplexer. Didn't get it from Newegg only because I needed the replacement now, big mistake.
Cons: Software on the included CD was out of date. It was easy to find and download the current version from HP’s site. Scanner worked the first day as did all the other features. Then the computer starts having problems shutting down about every other day. 2 weeks later I can’t get the computer to find the printer so you can’t scan or print. 4 hours on the phone with HP tech support, 5 remove and re-installs of the software later everything is working again. One time issue I thought. A week later the HP scanner software can’t find the all in one. HP tech support is quicker this time, only 2.5 hours on the phone to remove/re-install the software. Good thing I know what to do because this tech don’t speak English very well at all. The next day it won’t work again. Tried loading the full version software on a different computer but the HP software wants 99% of 99% of the CPU resources for hours after start-up so I have to remove it completely. Still trying to return it to HP.
Other Thoughts: Don’t buy this printer because the network software doesn’t work!!! Might work ok on a USB only connectionREAD FULL REVIEW
This review is from: HP 14 Cyan Printhead (C4921A)
Pros: Two seconds to swap outworks for a year or more. My 4 year HP still works great.
Cons: This is not a replacement cartridge, it is a PRINTHEAD. One of the few errors I've seen Newegg make on product description.READ FULL REVIEW