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Cons: We bought the thermo pot thwp-40d on December 13 2912 and now it is only less than 5 months old. We are happy with it most of times. However, it behaves abnormally recently. It was on and off, and there is no prediction on when it will be on and it will be off. I will contact the customer service tomorrow. This may not be a big issue, but it is frustrating to see that something went wrong within 5months.