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Lenovo B590 (59359397) Notebook Intel Core i3 2328M (2.20GHz) 2GB Memory 320GB HDD 15.6
  • Owned For: 1 month to 1 year

Pros: none

Cons: Inexpensive laptop but the disappointing part is the very poor customer service from Lenovo. This laptop started having intermittent problems freezing up and disconnecting from wired & wireless network.

Contacted Lenovo support who issued an rma and I paid for shipping it to Texas. Received the machine back after 2 weeks with the solution: "Re-installed Windows 8 pro. System Passes all hardware and functional tests. Windows is activated."

It was purchased with Windows 7 pro for a reason. Now I have to spend more time restoring the OS to Windows 7 and the worse part is most likely the intermittent problem has not been addressed.

I guess I will call them on Monday and complain, but I would avoid this model.

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JOHN H.'s Profile

Display Name: JOHN H.

Date Joined: 02/24/04

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 05/04/13
  • Last Review: 05/04/13
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