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CORSAIR HX Series HX850 850W ATX12V 2.3 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS GOLD Certified Modular Active PFC Power Supply New 4th Gen CPU Certified Haswell Ready
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Powered my graphics card for a while.
Worked great for 6 months.

Cons: Stopped powering my graphics card after a while.
Corsair Customer Service.

Other Thoughts: This power supply started making buzzing/screeching noises when playing games for a few minutes. After 10 minutes I'd get a blue screen of death and my computer would crash. I didn't know it was the power supply at first but after some research I figured it out.

I called Corsair, they told me to submit a RMA ticket online and the next day someone would give me an RMA number... So I did.... A week goes by and nothing. So I called again. They told me to submit proof of purchase. (It would've been helpful to know they required this in the first place.) I did, and my RMA was approved. "Glorious", I thought. I decided to try to get an express RMA, and I saw no option on the web. So I web-chatted with their customer service, and they told me to call in to get one. : / Keep in mind, each of these wait times were around 10 minutes or more (even the webchat).

So I called in and asked for an express RMA., and to my surprise I was told they don't have an HX 850 in stock and it'd be 2 weeks before they'd get them in. Icing on the cake, I was told to call back in 2 weeks and try again.

tldr; It's going to be at least a month before I'll have a functioning power supply thanks to corsair's convoluted and misleading customer service.

I'm honestly thinking about buying a different power supply and requesting a refund, which will take 4-6 weeks anyhow.

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Andrew M.'s Profile

Display Name: Andrew M.

Date Joined: 07/03/13

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 02/12/14
  • Last Review: 02/12/14
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