Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Dennis H.'s Profile > 
All Reviews
  • Find Reviews
  • Find

Showing Results: Most Recent

ASUS Q500A-BHI5N01 Notebook Intel Core i5 3210M (2.50GHz) 6GB Memory 750GB HDD Intel HD Graphics 4000 15.6
  • Verified Owner
  • Owned For: 1 day to 1 week

Pros: I ordered this on black Friday for it had a good deal on it and I needed a laptop for college this coming year.

Cons: When I got it I first charged the battery then turned it on. It didn't boot so then I removed the battery and waited 10 seconds, then put it back in and tried again. It booted so I ran through the setup for windows 8 and rebooted. Then it started and I logged in and got "This product key didn't work. Please try another key".

So I call ASUS and they said I would have to ship it to them to get it fixed, but I didn't want to pay to ship it back so I didn't.

Then I tried to watch some youtube videos and the screen froze with lines through it and was shaking. I closed the laptop and opened it back up to get a still frozen screen with lines, so I shut it off by holding the power down. When I tried to turn it back on it did nothing, like when I first turned it on so I removed the battery again and tried it. It booted so I tried a game I like (World of Tanks) on minimum settings and the screen froze with lines and shaking.

Whenever the on-board graphics are used heavy like "videos/games" the screen freezes with lines and shaking.

I'm very displeased with this laptop, I had high hopes for it because its from ASUS. I am also displeased that I need to pay to return a defective product. I do not recommend this product or ASUS' customer service. I do not plan to buy any more refurbished products from them.

READ FULL REVIEW

Dennis H.'s Profile

Display Name: Dennis H.

Date Joined: 11/08/13

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 12/14/13
  • Last Review: 12/14/13
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau