Skip to: | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Limited Time Only! Newegg Premier is now only $29.99/year. Sign up now.
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Home > 
Chris H.'s Profile > 
All Reviews
  • Find Reviews
  • Find

Showing Results: Most Recent

ASUS P8Z77-V LE LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
  • Verified Owner
  • Owned For: 1 week to 1 month

1 out of 5 eggs Newegg customer service= rediculous 05/08/2013

This review is from: ASUS P8Z77-V LE LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Pros: Overall I was pretty happy with the mobo. The bios is super easy to use.

Cons: The bios had an issue and it wouldnt let me overclock past x42. So i had an RMA issued to get a replacement as i have heard other people have a similar big deal

This is where the Newegg drama begins.

I had used the mobo for about 2 weeks before I sent it in.
I had to call newegg as they did not give me any update on what was taking so long. I call them and they tell me they recieved the mobo with damaged cpu pins.
I know for a fact they were pefectly fine because i had been using the mobo with no other issues other than a bios setting.

Well after arguing with the rep they agree to send me a new one. A week goes by and I recieve my OLD mobo back. They sent it back without the proctective cover on the pins..which was there when I sent it to them. The CPU pins were SMASHED. I call them up the rep claims they dont know why they sent me the old mobo back and has to issue another rma so i can send it back again.
I let the rep know about how they sent it back without the cover over the cpu slot pins.

If newegg hadn't agreed to replace the mobo I would have gotten back a destroyed mobo and the rep procedes to tell me it doesnt matter if they did or not, that the mobo was no good.
Even if a mobo was damaged newegg has no right to damage the mobo further and then say it doesnt matter.

All in all this has been a huge hassle and I am very disappointed in the way newegg has handled the situation.


Chris H.'s Profile

Display Name: Chris H.

Date Joined: 02/27/12

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 05/08/13
  • Last Review: 05/08/13
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau