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This review is from: Logitech 970-000001 Revue Companion Box with Google TV and Keyboard Controller
Pros: Great features, using for capturing HD slingbox , plays many video format.
Cons: BE CAREFUL DO NOT TRASH THE ORIGINAL PACKING, the brown box. Newegg only accept your return with this condition.
When we bought refurbished products we buy used, or sometimes reused more than one time.
That happened with my purchase. It seemed used or selled more than 2 times. I found weird the product came with no recomendation to upgrade the version. I had bought other revue refurbished, but showed me offer to upgrade immediately.
This one I faced many problems with software and hardware, losing oftenly the WiFi, had to reset many times due crash, losing bluetooth connection, etc.
I decided to return and exchange this revue, but forgot the rule from Newegg about Original box required. I did not read the full RMA instructions and had to paid the return shipping.
For me this looks like the product would be inspected visually and return to the shelf for resale, leaving other customer with the problem.
I read some similar feedbacks from others customers that bought refurb.