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Klipsch Synergy F-20 Premium Dual 6.5
  • Verified Owner
  • Owned For: 1 month to 1 year

1 out of 5 eggs Update to Previous Review About Broken Legs 04/14/2014

This review is from: Klipsch Synergy F-20 Premium Dual 6.5" Floor-standing Speaker Single

Pros: When they're working, they sound really crisp. In my opinion, they sound better than a pair of equivalent Polks, though everyone has different tastes, so definitely recommend you listen to a Klipsch or Polk if you're looking for some cheap starter speakers.

Cons: The two bottom drivers on one of the speakers that I bought, haven't worked since I took the speakers out of the box. The reason I gave a 3 star in my first review was because tech support seemed like they were on the ball with things. However, that doesn't seem to be the case. I'm an engineer, and am very good at troubleshooting hardware issues. I called Klipsch support and explained everything that I tried to get the bad speaker to work. I thought it was the banana plugs I was using, so I switched the plugs with the good, to the bad..nothing. I switched physical speaker locations to see if it was the AV receiver...not the AV receiver. Maybe the HDMI cable...not the HDMI cable (tried 3 different cables). I originally had the banana plugs, plugged into the top two terminals, and then I plugged them into the bottom two terminals to see if that would work...still nothing, I explained all of this to Klipsch support, and let them know that the only thing working properly on the speaker was the top tweeter. Klipsch promptly 'put in an order so that I can resolve the issue'. Their idea of fixing the issue was to send me another tweeter through the mail....I'd avoid Klipsch if you want a plug and play product. They have good products like I said....when they work, but it seems like that's a crapshoot. It's unfortunate too because I was looking at a set of Klipsch Reference series floor standing speakers as well, but after my experience, I doubt that I'll ever do business with Klipsch again.

Other Thoughts: You might have better luck, but be warned. You're probably going to have to call tech support to order some new legs for the speaker because chances are, if you order two speakers, one of them will have broken legs. If you do have problems with your speaker, don't expect them to willfully replace the whole speaker, they'll just send you replacement parts for you to fix yourself, which I don't know if that would void their warranty or not.

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Klipsch Synergy F-20 Premium Dual 6.5
  • Verified Owner
  • Owned For: less than 1 day

3 out of 5 eggs Legs broken on speaker as soon as I opened the box 02/04/2014

This review is from: Klipsch Synergy F-20 Premium Dual 6.5" Floor-standing Speaker Single

Pros: Speakers look nice, the instructions make it look really easy to set up.

Cons: I bought two speakers, I opened one of the boxes and pulled one of the two speakers out and two of the legs on the speaker were already broke. I don't know if it was the shipping that broke them, but the legs seem to be on the cheap side, so be careful. Hopefully I can resolve this issue with Klipsch soon, else I'll be finding a different speaker manufacturer to stay loyal to.

Other Thoughts: If you're on a low budget, these speakers seem to be pretty good, just take note that the legs might break during shipping.

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James B.'s Profile

Display Name: James B.

Date Joined: 09/27/12

  • Reviews: 2
  • Helpfulness: 0
  • First Review: 02/04/14
  • Last Review: 04/14/14
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