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SAMSUNG D3 Station 3TB USB 3.0 3.5
  • Verified Owner
  • Owned For: 1 day to 1 week

1 out of 5 eggs usb cable / random disconnects 11/28/2013

This review is from: SAMSUNG D3 Station 3TB USB 3.0 3.5" Desktop External Hard Drive STSHX-D301TDB Black

Pros: what i wanted external backup drives.
the power plug even was nice to fit along side regular plugs on the power strip. *bonus*

Cons: bought 2 ext drives, if you blow on either of there usb cables they disconnect (extremely sensitive)

tried on 2 different computers and same issue. other usb items i have including other ext hard drives work just fine.

Other Thoughts: the drives work, just fine it is the usb cables that are the problem, and i do not have any extra cables to try out that would actually fit the external enclosures. to narrow things down further.

and rather not pop open the cases and void any sort of warranty that there might be on the drives. (i see no easy to access screws without randomly prying things apart) and toss the drives directly into the desktop computer.

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Rosewill CHALLENGER Black Gaming ATX Mid Tower Computer Case, comes with Three Fans-1x Front Blue LED 120mm Fan, 1x Top 140mm Fan, 1x Rear 120mm Fan, option Fans-2x Side 120mm Fan
  • Verified Owner
  • Owned For: more than 1 year

Pros: was good and easy on the ears...until the fan went out

other was nice case.

Cons: 1 year, 5 days since bought, and bearing goes out causing fan to vibrate badly.. 5 days out of warranty :/

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ASUS F2A55-M LE FM2 AMD A55 (Hudson D2) HDMI Micro ATX AMD Motherboard with UEFI BIOS
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: good board, ran fine for about 3 months, then started having some issues. tracked it back down to motherboard. and that is were nightmare begins to try and get a replacement.

Cons: board itself was good and solid

Other Thoughts: bios restting, cpu over heating, random freezed
called 812-282-2787 on 2-22-2013 approx 1:30PM told me to get a refurbished motherboard, and noted send out replacement motherboard, and would send credit card info.
noted to call back monday/tuesday, for RMA check to see if they have motherboard instock. and when call back goto "RMA status" number 1 prompt.
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Called 2-25-2013 3:22pm to check on status
No info / update still status of seeing if they have stock. Call back tomorrow.
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Called 2-27-2013 3:36pm
Noted nothing in there california office, and there checking 2 other inventory places 1 in indiana, and sales. If nothing available possibly upgrade. Told call back tomorrow.
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Called 3-4-2013 2:52pm
28-2013 forms sent but no email of them. Guy noted they misspelled global of my email address wrong. Said I had to send email back today, due to stock was only reserved for 5 days. And I should have motherboard by wensday if I send info out by today.
They said they sent email out to me, and I Asked what time they closed today, they said midnight, I asked how many hours til midnight for them they say 8 hours. My time it is 3pm. So they close 11pm my time. Will call back if idid not receive the email in next 15 minutes or so.
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Called 3-4-2013 3:18pm
Still wrong email, corrected the email, and received email within 10 seconds or so.
Filled out PDF form. Needed a signature, so sent pdf to my mom, to have her print it out and fax back to asus.
I went ahead and emailed form to asus without signature. Just to get things started.
RMA number...
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((EDIT RMA NUMBER REMOVED))
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3-19-2013
no motherboard has arrived yet, so gave them a call....
guy sent info to RMA, said he would email me, once he heard back from RMA department.
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3-21-2013 called 10:52pm
received email asking when i sent in form yesterday
calling today to find what is going on
lady noted to send email to find out what is going on and would call me back.
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3-22-2013 2:50pm
no stock, then another check went to sales yesterday.
call back monday....
the guy noted about corporate complaint link was emailed to me.
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3-25-2013 9:14am
nothing back from sales department to see if they had something in stock.
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3-26-2013 10:22am
they are going to wait to send more forms out, until they can verify they have something in stock, and reserve it for me.
little to much at end of call. i am just eerrrrkked beyond. i just hung up phone.

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this has turned out to be a nightmare.

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ryan S.'s Profile

Display Name: ryan S.

Date Joined: 02/28/02

  • Reviews: 3
  • Helpfulness: 3
  • First Review: 03/26/13
  • Last Review: 11/28/13
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