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ADATA Ultimate SU800 256GB 3D NAND 2.5 Inch SATA-III Internal Solid State Drive (ASU800SS-256GT-C)
  • Verified Owner
  • neweggOwned For: 1 week to 1 month

Pros: I just decided to update to SSD's in several of the boxes I use regularly
I bought Samsung 850 pro's for the ones with the most important data all migration went very smoothly
I was trying to save some money and went with the ADATA SU800 for some other machines and that is where the problems started

Cons: A live person is not available
I am pretty good at getting a computer to do what I want
I am trying to migrate the data from one drive to another- standard basic stuff
I have several programs to use, but none are working
All virus protection off, all normal steps taken probably just something simple but a live person is not available
I have quite a few hours into this already to list all the steps I have taken would take several pages of text
The bottom line is if you don't have a live person to speak to how can you use a company's products

Other Thoughts: I was going to buy several more but not a chance now

McAfee Total Protection 2015 - 3 PCs
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs Simply the worst customer service ever 03/13/2015

This review is from: McAfee Total Protection 2015 - 3 PCs

Pros: went to another program

Cons: Beware if you need help

I am an advanced user

I went through the usual steps for installation and couldn't get it to load

This program does not play well with others so I removed all conflicting programs I'm in about 1 hour now
Still a no go, so now off to the races I spend about another 2 hours working through the next steps and still no joy
So I bite the bullet and call, I want a higher level tech than the first incompetent dope but the wont advance the case until I start with incompetent dope #1 so here we go, spending another 1 1/2 hour on the same stuff I already did 3 times so we got passed dope 1 and next day (they couldn't get a dope 2 the same day) got dope 2, still not the highest level dope again the wont advance case until I work with dope 2 (mind you no US support it is very hard to understand what they are saying and I live in NY) doing the same steps again, another 1 1/2 hr now they think maybe level 3 might be needed (so no dope 3 available same day) so dope 2 calls me back next day and wants to take logs for dope 3 to call the next day, I decline and want dope 3 to call directly, not really unreasonable considering the amount of my time that they wasted, but it can't be done. They have refused to have dope 3 call and that is the last I have heard from them.

Update 3-13-15 1 month later I get a call from ernesto garcia in the executive office he calls me with an incorrect fact pattern simply pitiful service


douglas s.'s Profile

Display Name: douglas s.

Date Joined: 01/09/09

  • Reviews: 11
  • Helpfulness: 3
  • First Review: 02/24/10
  • Last Review: 12/26/16
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