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Pros: Very reliable machine. Even if it's not a commercial model, we have this machine at my job for the last 3 years and it brewed more than 8500 coffee up to now, without any failure. I just bought another one for my home last week.
Cons: Noisy machine. You will wake up everybody in the house if you make yourself a coffee very early... It could be difficult to prime the pump when you receive the machine.
Other Thoughts: The secret is the maintenance of the machine. We need to clean/rince the brew group very often, grease the rails in the brew group. Don't forget to descale the machine when it tells you to do. Also, avoid too "oily" coffee beans, which can cause many problems to the machine (not specified in the user manual, but strongly recommended)