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My Book Duo 6TB dual-drive, USB3.0  high-speed premium RAID storage Model WDBLWE0060JCH-NESN
  • eggxpert iconEggXpert
  • Owned For: 1 week to 1 month

Pros: Easily removable drives. I don't have any drives I'd want to swap in and out, but I appreciate the design in this respect.

RAID0 and RAID1 options easy to configure. It's easy to configure the security, and it ought to be faster, easier, and safer than a software-based system like Bit Locker. Weird though that these two operations aren't bundled with the "Smart Ware" software (instead they are two separate applications, each of which is a bit clunky -- compared to the over-done and obnoxiously stylized Smart Ware).

USB3 speed is very good (in general and for this unit). It sounds like a good idea to put a USB hub on it, although it might not be (see below).

I can get roughly 130MB/s writing and about 120-140 reading (it varies a bit more). I get almost exactly double that in RAID 0. Random writes/reads were lower, about 35 and 65 respectively (again about double in RAID 0). I won't include the benchmarks -- other reviews have them, and they tend to vary alot. These are the numbers you want. Of the USB 3.0 enclosures/drives I have, this one is one of the fastest (some people get much faster speeds .. they have better USB 3.0 root hubs, but for me this drive is the fastest and most responsive).

The power-management seems good, although I haven't had a chance to measure how much power is conserved. But in principle, it should cut most of the power drain by spinning down when the drives aren't in use. This is a crucial feature because having an onboard USB hub means you're going to want to possibly put other devices on here -- and you wouldn't want to have to suck power to the drives in this enclosure just to get access to whatever's in the hub.

Also, uh, I guess the aesthetics are nice.

Cons: No manual. I get the warranty in 1000 languages and a quick-start guide that shows me a photo of a USB cable plugged into a USB port (lol) but no manual. It's on a PDF on the drive. That's great ... unless there is an issue with the drive.

No power button. I appreciate the power-saving features -- spinning down the drives -- but really? There could be a hard-off switch on this thing for when it's powered off for long periods.

The software looks functional, but I have a few issues with it. First, it tries to categorize every file on every drive you have. I don't know if it will ever finish -- I'm not testing this thing long enough to find out... it never stops, even if you tell it not to use that mode for backups. It still keeps indexing all your files... Worse, you only get a 30 day trial before it reverts from "SmartWare Pro" to "SmartWare Free." It's not like you paid hundreds for this external drive. Factor the cost of this (or third-party) software into your budget if you need it.

Also, these utility programs phone home every time you run them -- just an FYI for anybody who's concerned about privacy. I have no idea what they are doing, probably just checking for updates, but considering the thing indexes every file on every drive on my PC, I'm not sure I'm 100% happy with that.

This drive has a nice big fan, but it doesn't seem to kick in, even when the drive seems fairly hot. Another review states, and it seems to be correct, that the drive is rated for 60C and that the fan doesn't kick in until then... shouldn't the goal to be to prevent reaching 60C? This might get tucked away on a bookshelf or off to the side where a user isn't monitoring the temperature (and might be blocking airflow), and a fan should really be more responsive. It's there. There is a fan. It should be on .. at least, sometimes.

The major problem here is the failure to properly install -- and it's due to the USB 3.0 hub. You'll find a couple other reviews (here and elsewhere) that note the hub gave some problems before updating Windows, installing new drivers, etc. The hub didn't install, but the mass storage device was recognized -- but then it went haywire. I had to troubleshoot this with WD. They were helpful, although they acted a bit incongruous about trying to help someone who is apparently not entitled to any warranty service (products sent to individuals for review are not entitled to warranty support -- but if you want a good review, you provide that support anyway, so thanks to the WD reps who helped me straighten it out even though the WD registration clearly said "NO WARRANTY"). Once I installed the drivers for the USB hub, the drive also started working (the hub is fine too).

Also, billing this as a NAS is a bit of an exaggeration. It has NAS drives. Don't be confused.

Other Thoughts: Want to see all the reviews for this item (not just the 6TB model)? Go up and uncheck the box "Item Specific Reviews." Newegg splits reviews over the different versions of this product, but they are all the same (except with larger drives), so you can see more reviews by unchecking that box. There are four different models with a few reviews each -- they are all the same, as far as I know, except the size of the drives. You get more information by looking at all of them.

My review is an EggXpert review. I am writing to give an informative (but not too technical) perspective on the features and usability of this device to help inform potential buyers. The most important caveat I can give is that all EggXpert reviews are written within a short period. None of us can speak to the reliability or longevity of these devices. Please make sure you consider this, weighing information from other sources (reviews of other products, manufacturer reputation, etc.) when considering this aspect of your possible future purchase. In particular, for this unit, I find the two year review a bit alarming -- the WD Red drives inside come with three year reviews (when purchased separately). That's a bit of a head-scratcher.

The USB hub driver issue was initially diagnosed as a bad cable. Another reviewer noted that he was given a bad cable. I wonder if either/both of these issues is a systemic problem with this model. If one issue is very common and one is not, I want to point out that it is important not to mix them up. If you tried 2, 3, 4 USB cables and it still fails, it might be that you need to reinstall the USB hub drivers / software that WD provides for the unit. Likewise, if the USB drivers don't help, swap out the cable.

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Diablo III: Reaper of Souls PC Game
  • Owned For: more than 1 year

4 out of 5 eggs Great Expansion for a Good Game 08/26/2014

This review is from: Diablo III: Reaper of Souls PC Game

Pros: The expansion / v2 patch for Diablo 3 really fixed a number of bugs. The auction house was nice -- I think the real issue was how much junk was circulating in the auction house. But Blizzard takes the easiest route, not the best one, and instead of trying to clean up the game's economy (real money or just gold), they nix the whole thing. For better or worse, that's that.

The adventure mode is great, the quests in act five are about 1/4 as much fine as the other four (so, right on par).

Diablo 3 is the successor to the Diablo 2 we all remember and enjoyed, and despite lots of issues out-of-the-gate and some time settling down into a truly playable game, it hasn't really disappointed as much as detractors would have you believe.

Cons: The game could really use more diversity -- more unique dungeons, more side-quests, if you think about other games, there is often much more to do (regardless of whether they are sandbox like Skyrim or non-sandbox like Diablo 3). Most of Diablo 3 revolves around the grind for gear, infernal machines, uber-bosses, etc. I get that and I like it, but for casual or low-level gamers or people looking for a different experience, the development didn't even spring for real cut-scenes! Just 2D still illustrations with narration. Yikes.

Other Thoughts: And of course, I hate that there are such strict limitations on number of characters and stash size. The game cost quite a bit. The expansion cost alot too. The RMAH covered Blizzard's shareholders, money-grabbers, and other costs plenty. I think it's sad that they tell us "sorry we can't store an extra 5 toons each and we can't even give them to you for $3 each or anything." Who are they fooling?

That's just a personal beef because I hate wasting time deleting characters to make new ones, endlessly shuffling items between mules, stash, etc. You can't even give us an "inventory manager" screen that lets us swap items between characters? This is 2014, not 2001.

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Seagate Backup Plus 5TB USB 3.0 Desktop External Hard Drive STDT5000100
  • eggxpert iconEggXpert
  • Owned For: 1 week to 1 month

Pros: First, size. Obviously 5TB is tons of space, and the price-point here is pretty good. Unless you are looking at multi-disk solutions, this isn't a bad consumer-level unit if you want this much storage in one place.

No horrible blue lights. Hallelujah the day has finally come!! I am sick of external drives and enclosures making my hardware look like I bought it in Las Vegas.

I get speeds faster on this drive than any other external drive that I have. Obviously it is much faster than 2.0 drives, but even the other 3.0 drives that I have are not this fast. Your mileage may vary, since USB 3.0 speed will be dictated, among other things, by the source disk (i.e. copying from your C drive to this drive may be limited by the speed of that drive, your motherboard, etc.)

Doesn't seem to get too hot, holds up under heavy / long file transfers. Fairly quiet.

I don't go for special backup software that comes with a drive like this, but I did poke around on it and it seems pretty good. I remember when Zip drives/disks came with software... those were awful.

Cons: Plastic construction is not especially aesthetically pleasing. I don't care, but you might. It is a fingerprint magnet, and it doesn't radiate heat as well as aluminum or some other body. That's a minor issue.

NO OFF BUTTON?? I do not enjoy pulling plugs on hardware. This is 2014, we really can afford a small button or switch. I know for some drives, it's often easy to bump the button -- that's certainly a fatal flaw. But it's equally annoying to have no button at all.

eSATA would be nice, but that's wishful thinking. Also I hate my eSATA card (it's spastic) so maybe I don't care after all.

Most of these types of objects (external drives, routers, switches, etc.) have vertical or horizontal stands (and some have mounting hardware). This can only go horizontal. That's not a problem for me, but it's a bit silly. It's a rectangle. How hard is it to throw in a few rubber feet or a plastic stand to hold it up? This would help if the unit does get hot -- considering some backup options include continuous 24/7 backups, I think that might help!

Warranty is only 2 years. That's the kind of warranty you get at this level, but that really speaks to the general paradigm of buying entry-level systems, hardware, etc. Even when you go for a premium product like this, it will not necessarily last forever -- or even as long as you want. This is a general problem, but be aware that this is not a foolproof, industry-grade, high-volume hard drive. It is designed so that at least 95% of them last about 2 years. Not to last as long as possible. That's why it's affordable.

Other Thoughts: My reviews are consumer-oriented. As a "Newegg EggXpert" I am supposed to do my best to provide honest reviews that are informative and useful for potential customers. One problem with this is that Experts are asked to review the product soon after receiving it. While that makes sense from a review perspective, and that is the point of the program, you should all be very aware that none of the Expert reviewers can speak to the longevity of this device. (Really, not many people can, it's a relatively new product.)

So, word of caution as always: If you want a product with hundreds of reviews from users who have had the product last years, you won't get top specs like 5TB or USB3.0. Maybe every single drive will last 20 years, maybe they will last 2 years + 1 day. Who knows?


Also, not a pro or con, but keep in mind what this product is. It's an external / backup hard drive. It is not meant for heavy loads of reading and writing (i.e. you wouldn't run high-intensity programs from this drive). If you are doing professional video editing, for example, you would want internal drives (or a more professional, higher-grade unit).

And yes, as others have noted, be aware that the advertised specs are "maximum theoretically possible" and not realistic. 5TB = 5 * 10^9 KB, not 5 * 2^30. The USB3.0 maximum speed could not possibly be achieved by a magnetic drive reading or writing.


And I did not try out the "facebook image backup" part of the software. I'm not going to touch that one with a ten foot pole.

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Anonymous's Profile

Display Name: Anonymous

Date Joined: 05/26/06

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