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Pros: The new unit works fine
Cons: Defective unit difficult to troubleshoot
Defective unit sends short, quick, "pulses" of power, so I had a hard time determining the problem.
Return had 2 problems.
1) I was not issued a return label for the defective unit even though I requested this, so I had to pay for shipping myself.
2) They held on my credit card the cost of the unit, and charged the full amount due to an error in their warehouse. Luckily I saved the tracking information and when I called customer service this was rectified.
Other Thoughts: I would not buy from Corsair again.READ FULL REVIEW
Pros: Others seem to like it. Customer support was fast enough.
Cons: Original unit was defective, and would not work. I issued a RMA, and they sent me a working new one. My one gripe is they refused to pay to ship the defective unit back to them. I would have picked a different unit if I had known I would be paying more in the end.READ FULL REVIEW