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ASUS S56CA-WH31 Intel Core i3 3217U (1.80GHz) 4GB Memory 500GB HDD 24GB SSD 15.6
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Good when it works.

Cons: We have had to send it back twice for repairs.

Other Thoughts: The first time it stopped working due to a system board failure. Then, a few months later, it was the SATA drive and a cable that failed. We have to pay to ship it back ($40 - $50 each time), and it's annoying to have to reload all of our software and files. If this happens a third time, I really hope ASUS would consider giving us a new unit.

The "instant on" is nonsense, by the way.

On the positive side, whenever we have to call to get the unit repaired, the customer service agents are knowledgeable and are easy to understand.

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Ryan R.'s Profile

Display Name: Ryan R.

Date Joined: 07/23/08

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 08/22/13
  • Last Review: 08/22/13
  • Most Critical Review: 1 out of 5 eggs
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