Showing Results: Most Recent
This review is from: Rosewill RM-7500 2.4GHz Wireless Traveling Mouse - Retail
Pros: This is a great little product - mine just happened to lose its scrolling feature after a couple of months. Not to worry! I emailed Rosewill and IMMEDIATELY got a response from Mick. They apologized, did NOT require me to return the item, and ordered a new one to be sent to me from Newegg. All of this within DAYS of my contacting them. How great is that? Combined with Newegg's great customer service, I would confidently order again.
Cons: Of course I'd have preferred that the scrolling feature didn't malfunction - but the prompt and attentive customer service I received from Rosewill made it almost a non-issue.
Other Thoughts: It's great to work with a company that cares about its customers and its reputation. I'll definitely buy from Rosewill again and highly recommend them.READ FULL REVIEW