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Lenovo IdeaCentre Q180 (31102NU) Desktop PC Intel Atom D2700 (2.13GHz) 2GB DDR3 320GB HDD Windows 7 Home Premium 64-bit
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: Small size

Cons: Some times after shutting down the machine, and power it on again, the machine will not boot. You will hear the fan but the OS will not boot (doesn't even get to POST). This is an intermittent problem that has been happening since I got the machine. The first time happened after Windows Update ran and restarted the machine. I called Lenovo to report the problem and the solution they offered me was to unplug the power, press the power button of the machine for 30 seconds (to discharge the capacitors), reconnect the power, and then turn on the machine. This procedure certainly goes around their poor design, but it is not a solution to the real problem. When I complained that this is unacceptable I got back a "sorry to hear that, sir" type of answer. What a disappointment with the quality of the product and Lenovo's technical support!

Other Thoughts: Considering that Lenovo has the work around for this problem documented in its support database, Lenovo should offer to fix or replace the machine of anyone who reports this problem.

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Jaime S.'s Profile

Display Name: Jaime S.

Date Joined: 06/09/08

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 10/22/12
  • Last Review: 10/22/12
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