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PLANTRONICS .Audio 655 DSP USB Connector Circumaural Stereo Headset
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs Windows 7 x64 - Works temporarily 01/27/2013

This review is from: PLANTRONICS .Audio 655 DSP USB Connector Circumaural Stereo Headset

Pros: For the money, this is a great set of headphones - while they work.

The sound is crisp and clear, and microphone has always been loud enough.

When it worked, it worked well.

Cons: Like others before me have said, the box advertises plug and play compatibility with Windows and Mac OS. If only I had examined Microsoft's website which clearly warns you THIS PRODUCT IS NOT x64 COMPATIBLE. Does anyone still use a 32-bit OS any more?

After four months of working perfectly, every computer I have used it on has suddenly felt the urge to update the driver to a generic composite USB audio device that does not produce sound from the headphones. The microphone works, but nothing from the speakers.

Other Thoughts: I am VERY disappointed in the level of support Plantronics has put behind this device. Every reply I've read from Plantronics has ignored this known issue and they stand behind their "This product should be plug and play compatible" line.


Jeremiah M.'s Profile

Display Name: Jeremiah M.

Date Joined: 03/21/11

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 01/27/13
  • Last Review: 01/27/13
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