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ASUS Z87-DELUXE LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Specs are appealing. Good job Jonney Shih!

Cons: Service and follow through is horrible. Uh oh Jonney Shih, how did that happen?

So I posted an honest review of the defective motherboard I received from Asus. Asus responded and suggested an RMA. I attempted to place an RMA online and their forms crashed 6 times at the same spot. All spyware/firewalls turned off. Tried via Explorer, Chrome & FireFox... same issue everytime. Thier tech support swore that it was my machine/connection/etc. Tried a friend's machine, same issue.

I then called Asus. I was on hold 35+ minutes. A gentleman took my RMA info. In a very specific discussion with him about the defect, he became defensive, blamed Intel for the delicate design of the LGA 1150 socket and informed me I would have to pay for the repairs. I found his demeanor to be peculiar and unwarranted. I expected to be treated with respect and in a professional way. Shocking to say the least. Anyway, I have decided to just steer clear of ASUS. I have been a loyal client for many years. I have 20 years of experience in PC builds... Hasta la vista ASUS.

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ASUS Z87-DELUXE LGA 1150 Intel Z87 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Specs are awesome... but beware of defects!

Cons: Defective LGA1150 socket that gives "55" RAM error. Upon receipt, inspect the 66 land contacts with a magnifying lens. I had 2 broken upon receipt.

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Maurecio C.'s Profile

Display Name: Maurecio C.

Date Joined: 04/09/14

  • Reviews: 2
  • Helpfulness: 1
  • First Review: 06/10/14
  • Last Review: 06/12/14
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