cover
Benjamin E.

Benjamin E.

Joined on 06/19/05

0
0

Product Reviews
product reviews
  • 1
Most Critical Review

Garbage

EnGenius ESR1750 Dual Band Wireless AC1750 Cloud Gigabit Router with USB Port and EnShare
EnGenius ESR1750 Dual Band Wireless AC1750 Cloud Gigabit Router with USB Port and EnShare

Pros: Interface is simple and to the point. Wireless Signal is strong.

Cons: 1. Wired devices continually drop there connection. 2. Wireless devices get good signal, but internet speeds are anemic, getting 40+MB on wired and .14- 1.75 MB on wireless. My apple TV is literally 5 feet from the router using 5ghz and it is absolutely painful to watch. 3. Engenius support is garbage.

Overall Review: Contact Support to resolve issues, and they stated that i probably had interference and suggested that I switch channels on wireless, even though it was set on auto channel and had the same issue on 2.4 Ghz and 5 Ghz. Was told that I should not be using auto channel. I implemented the suggested fixes(changing channels on the wireless) and it did nothing to fix my issue. I live in a residential neighborhood with very limited wireless interference, pretty sure that interference is not the issue. Plugged my old Dlink wireless N back in and everything is working perfect now. Support closed my support ticket out because I went out of town and did not respond in over a day. Now I am getting no response. In my opinion this seems to be just an firmware issue. I have 5 ENH 500 running wireless bridges for my business, and have use some of there access points. Have had limited issues with these devices, but since support has been subpar at best I will not be purchasing any Engenius products in the future.