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Intuit Quicken Deluxe 2013
  • Owned For: more than 1 year

1 out of 5 eggs Intuit, You Should Be Ashamed 01/12/2013

This review is from: Intuit Quicken Deluxe 2013

Pros: None

Cons: o Forced upgrade
o Loss of vital functions in previous versions
o Poor user interface

Other Thoughts: A number of years ago I switched from Microsoft Money to Quicken -- I've forgotten what release it was. After a lot of finagling, and learning to live with a few annoying little quirks, I finally got Quicken to function to my satisfaction. Then, of my own free will, I upgraded to Quicken 2010 Deluxe, though I don't remember why. Once again, with a *lot* of fiddling, and learning how to deal with a few new Quicken quirks, I was, once again, a happy Quicken user.

Now, after committing all of my financial data to Quicken for at least a decade, I was literally forced to either upgrade to Quicken 2013, or lose one of Quicken's most valuable functions, e.g., downloading transactions from my financial institutions, effective April 30, 2013.

I'm not upset by this *forced* upgrade or the $64 upgrade fee. I gladly submitted to this passive form of corporate greed, though I clearly was not interested in any of the proposed Quicken 2013 "enhancements" and Mobile Access support. My thinking was that, at the very least, I would retain the Quicken functions I currently used.

Wrong!

So far, I've wasted hours simply trying to configure Quicken 2013 so it looks and functions even vaguely like any other version of Quicken I've ever owned. Try as I may, I can't come close to duplicating my former Quicken 2010 functions or user interface.

For example, why would the Quicken developers take away my ability to display an IRA account in the Savings section instead of the Retirement section, even though Quicken 2013 Help says I should be able to do so? What happened to the Banking tab?

Much more importantly, what happened to the little red flag that used to show up next to any account that downloaded transactions during a OneStep Update? According to Quicken's crack "Online Chat" support staff, I'm told that now, after doing a "OneStep Update," I'll have to open EACH AND EVERY ACCOUNT REGISTER and check the "Downloaded Transactions" tab to see if any transactions were downloaded -- how brilliant!!!

I notice that on their "Quicken 2013 Hot Topics and Known Issues," webpage (where they have resolved exactly *ONE* Online Banking Register issue-:), Intuit is quick to point out that they "back Quicken 2013 with a 60-Day Money-Back Guarantee." Now that my Quicken 2010 data has been converted to a new Quicken 2013 format, what the hell is the point of giving me my money back? Even if I could successfully go back to Quicken 2010, what am I to do come May 1, 2013?

Intuit, I'll be more than happy to pay you your $64 ransom fee. Just give me back the vital Quicken 2010 features you took away! As an extra, added bonus, you can keep all those amazingly stupid Quicken 2013 "enhancements," which, other than possibly Mobile Access, nobody will ever use!

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James D.'s Profile

Display Name: James D.

Date Joined: 11/28/05

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 01/12/13
  • Last Review: 01/12/13
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