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Plustek OpticBook A300 (271-BBM21-C) 600 x 600dpi USB Large Format Flatbed Scanner
  • neweggOwned For: more than 1 year

1 out of 5 eggs Slow, Overpriced, and Unreliable 03/22/2013

This review is from: Plustek OpticBook A300 (271-BBM21-C) 600 x 600dpi USB Large Format Flatbed Scanner

Pros: This scanner, like the "Opticbook 3600 Plus" I owned before it, functioned for 13 months, just long enough for the one-year warranty to expire. Then the CIS module (i.e., the light source) failed.

Cons: I had heard Plustek's customer service is poor and my personal experience confirmed this. First, a Plustek representative attempted to charge me $400 to replace the scanner light source (a component that costs less than $200). When I requested the name of the third-party manufacturer of the light source so that I could order it directly, the Plustek representative rebuffed me. When I asked to speak to a supervisor, I was informed that the manager was too busy to speak with me. So I threw the Plustek OpticBook A300 in the garbage and opted for a smarter, affordable book scanning solution.

Other Thoughts: I advise everyone reading this review not to make my mistake: do not waste your time or money on this or other unreliable, overpriced Plustek scanners.

I have since assembled a DIY book scanner based on Daniel Reetz's Open Hardware specifications. The DIY book scanner far, far outperforms the Plustek Opticbook A300 and does so for a small fraction of A300's price. Google it!


Stephen G.'s Profile

Display Name: Stephen G.

Date Joined: 12/07/06

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 03/22/13
  • Last Review: 03/22/13
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