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Logitech Harmony One Universal Infrared Advanced Remote Control
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs LCD Screen died after 4 months 10/23/2012

This review is from: Logitech Harmony One Universal Infrared Advanced Remote Control

Pros: Touch Screen, easily programmable through user friendly software, many devices supported

Cons: LCD Touch Screen suddenly stopped working after four months of use and I'm very careful with my electronics. Logitech's customer support is no longer any good, they used to replace items with no questions asked when under warranty. That is no longer the case. Avoid Logitech products from here on out, the main thing that made them worth the money was the previously awesome customer service. Since this is no longer the case, look elsewhere.

Other Thoughts: I have been buying Logitech products for many years and have always been very satisfied anytime I needed to call the customer service line for warranty replacement or support. This is no longer the case and I will let everyone know that will listen that there are other products that are just as good for less money now that they have changed their warranty replacement policies.


Ryan D.'s Profile

Display Name: Ryan D.

Date Joined: 01/06/11

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 10/23/12
  • Last Review: 10/23/12
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