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HIS H795F3G2M Radeon HD 7950 3GB 384-Bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card
  • Owned For: 1 month to 1 year

1 out of 5 eggs Great while it lasted, horrible support from HIS 03/18/2014

This review is from: HIS H795F3G2M Radeon HD 7950 3GB 384-Bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card

Pros: Great card while it lasted.

Cons: Fan died, horrible experience with HIS and Lexy Pacific (third party RMA service)
I really, really liked this card, but after about 9 months the fan stopped working.

To maintain operable temperatures I have an outside industrial strength fan pointing at it. Naturally I tried to setup an RMA to get a replacement fan or to get the card service.

After 2 months of patiently dealing with HIS digital over the net, I was told that they would send me a replacement fan. A few weeks go by without response, I ask on the status of my replacement fan. They tell me that I have to then setup an RMA through a seperate local company in CA, Lexy Pacific. It's 3 months now, and after following all the instructions from HIS and Lexy, I'm sitting at a page that tells me my warranty is expired/serial is not valid despite trying to start this RMA process THREE MONTHS AGO.

Great card when it worked, but I will never purchase a product from HIS ever again. I suppose I'll have to purchase an aftermarket HS/Fan now.

Other Thoughts: I will never give HIS money again. $300 lasted 9 months. Don't support this company.

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Jacob G.'s Profile

Display Name: Jacob G.

Date Joined: 03/11/08

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 03/18/14
  • Last Review: 03/18/14
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