Showing Results: Most Recent
This review is from: Orico H7988-U3-BK 7-Port USB 3.0 HUB - Black
Pros: ***** I returned this item ******
So why the 5 eggs?
Orico Tech Support is excellent these days. They have changed, in case you have read derogatory comments about them in the recent past.
Orico tech support pounced on my RMA request. A couple of dozen emails later, they have taught me the ins and outs of USB 3.0 hubs vs cards in relation to which mobos.
I ended up buying their 5/7 port PCI card which worked flawlessly right out of the box.
They even stated that another vendor's card should co-exist with theirs. Great outfit to deal with.
In the long run, this was a GREAT purchase even though I had to be taught a thing or to. (Somewhat humbling to a know-it-all like me.)
Yes, I would definitely buy from them again.
Oh, in fact, I did.
Cons: I did have to swap it out for another of their products but ended up happier than a GEICO customer.READ FULL REVIEW
Pros: Easy to Install, just follow the directions as provided.
Their tech support is much better than it used to be!!!!!!!!
Cons: None at all - A Happy Customer!
Other Thoughts: Connected the Molex connector and booted up, ran the CD, opened the VLI folder and ran setup.exe. That was it, I was up and running.
I first bought an Orico 7-port hub and had compatibility issues with my Asus setup. Since I rate myself very highly on tech level, I knew it wasn’t my problem. After placing an RMA w/o even contacting Orico support, I was almost immediately contacted by someone named Ivan from Orico tech support.
He provided me with specific details about the different chipsets for USB 3.0 hubs and cards and explained the differences to me with regard to my existing USB 3.0 card.
I have seen previous reviews here condemning support from Orico. Take it from me; Ivan was responsive, knowledgeable and not at all condescending.
THEIR TECH SUPPORT HAS DRAMATICALLY CHANGED FOR THE BETTER.
I am about to order the USB 3.0 20-pin to 5 ¼” drive bay adapter.
Ivan (and Orico) definitely have a new dedicated fan.
Pros: Drives stay MUCH cooler than with the Thermaltake unit it replaced.
I noticed that my drives were very hot to the touch after backing them up with the Thermaltake drive rack (a brand which I am absolutely devoted to). No fan on the Thermaltake unit or I would have used that. The fan is a great idea.
This units pops hard drives out much cooler than before.
The graphics are nice, but much more importantly they are informative.
For the price I paid, am happy to give its predecessor to a family member.
I drop 3 degrees from low to high speed on the fans when I do 30 minute drive backups. Even the higher temp is better than before.
Cons: Non At All!READ FULL REVIEW
Display Name: Jeffrey O.
Date Joined: 04/07/04
Some manufacturers place restrictions on how details of their products may be communicated.