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SAMSUNG CLP Series CLP-415NW Workgroup Up to 19 ppm 9600 x 600 dpi Color Print Quality Color Wireless 802.11b/g/n Laser Printer
  • Verified Owner
  • Owned For: more than 1 year

Pros: Beautiful printouts
Has never jammed

Cons: Difficulty setting up wireless - I never was able to connect the wireless using a USB cable. The first time I contacted their so called tech help, the woman on the other end obviously had no clue what she was doing. I finally gave up on her. The second person was equally clueless. He kept insisting I had to connect an Ethernet cable between the printer and the router, even when I pointed out that the router was in another room 25' away and I didn't have an Ethernet cable that long. When he suggested I move the printer closer to the router, I told him that I was 64 and handicapped and, if I had to move the printer anywhere, it would be to my truck to return the printer.

I had tried getting the printer to connect by using the WPS buttons but no joy. I eventually figured that I had to hold the WPS button on the printer down for several seconds until the display finally directed me to press the WPS button on the router. Pity the directions didn't mention that! After that, I was able to install the driver and get the printer to connect to the computer.

The printer occasionally disconnects from my desktop computer and would do so frequently with my notebook. The only way I could reconnect was to reinstall the driver. Occasionally, I also had to reestablish the wireless connection using the WPS buttons.

Incompatible with non-standard paper sizes - This printer will only print on standard paper and envelope sizes. My last printer would print any size; not so with this one. Non-standard sized envelopes often come with greeting cards. The printer will print off center on those, often partially or mostly off the envelope. An inquiry to their "tech help" resulted in the worthless advice to go to the paper size screen in the printer menu (which only can handle standard paper and envelope sizes).

When printing card stock in the manual feed tray while there is 20 lb. paper in the main tray results in a media mismatch error; I have to press the OK button once or twice to force the printer to print. An inquiry to Samsung resulted in the (surprise) worthless advice to reset the default paper type.

Worthless Tech support - I have never received competent tech help for this printer from Samsung.

Other Thoughts: I've had a bellyful with this worthless piece of junk and Samsung's equally worthless tech help. I was going to wait until I ran out a toner cartridge but I've become too fed up to deal with it anymore and I'm now looking for another printer. There is no way I will ever buy another Samsung printer and it's questionable if I will ever buy another Samsung product due to their unbelievably poor tech help. I'm looking forward to getting rid of this piece of junk.

  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: See previous review

Cons: See previous review

Other Thoughts: When I first reviewed this, I had been using a 5400rpm HDD in it. After using it for a while, I experienced an occasional dropout. I replaced the drive with a 7200rpm HDD and it refused to be recognized by the computer at all. I removed the HDD put the enclosure in a drawer and forgot about it for a few months after that. I recently came across it and was all set to write a scathing review to replace my original one when it dawned on me I had been plugging it into the USB 2.0 port on my notebook. Unlike USB 3.0, USB 2.0 doesn't have enough power to properly run a HDD, especially a 7200rpm HDD. I got a USB 3.0 Y cable (and had a hard time finding it) that has an extra connector to steal power from a second USB 2.0 port and that was all that was needed to get the enclosure working properly with a 7200rpm HDD. Nor did I have any more problems with dropouts after that

One reviewer complained about the use of the USB 3.0 Micro B connector on the case. The reason that was used is a standard USB 3.0 B connector is larger than the thickness of the case and a port for it wouldn't have fit without making the case significantly thicker (not a bad idea if it added more padding).

A common complaint is the included cable is pretty stiff. USB 3.0 cables tend to be a bit stiffer because they have more conductors.

In my previous review, I complained about the plastic sheet used to insulate the HDD's circuit board from the case having to be stuck onto the HDD. When I was putting the HDD back into the enclosure this time, I used double sided cellophane tape to stick the plastic sheet to the cover of the enclosure instead of to the HDD. The manufacturer should have insulated the cover at the factory instead of requiring the user to stick one to the HDD. That is one reason I left my rating at four eggs. The others are it's a bit overpriced for what you get and either a Y cable should have been included (the extra connector can be left unused if unneeded) or a disclaimer should have been in the description saying it will not reliably run a HDD off a USB 2.0 port, if it will run at all.

Image Mechanics IMA904800F005 ProStorage 24
  • Owned For: more than 1 year

5 out of 5 eggs Actually, very reasonably priced 11/24/2013

This review is from: Image Mechanics IMA904800F005 ProStorage 24

Pros: Made of anti-static foam; I don't have to horse around with anti-static sleeves. Fits in a drawer. Allows easy access of drives while still protecting them.

Cons: Doesn't store 2.5" drives. I had to buy some anti-static foam and make some inserts so I could safely store my extra 2.5" HDDs. This isn't what most people would use this storage device for so it wasn't grounds for removing eggs.

Expensive (see comments below).

Other Thoughts: Yes, this is expensive but I shopped around for anti-static foam to make my own and there was no way I could make my own for the same price, let alone less. I seriously doubt the storage boxes the another reviewer referred to would have been made of anti-static foam since new HDDs are sealed in anti-static sleeves and the expense of anti-static foam would be unnecessary. I felt the convenience of having antistatic storage without having to deal with the inconvenience of removing and replacing anti-static sleeves was well worth the cost.


Jeannie C.'s Profile

Display Name: Jeannie C.

Date Joined: 01/17/10

  • Reviews: 8
  • Helpfulness: 3
  • First Review: 04/06/13
  • Last Review: 02/26/14
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