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Seller#: 0UHZRBI9C3BQMM043

pruneDanish Seller Profile 516-634-2069 Email This SellerEmail This Seller  See all products from pruneDanish See all products from pruneDanish

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (37 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 24 Reviews
newegg
64%
Good Rating + 4 5 Reviews
newegg
14%
Average Rating + 3 2 Reviews
newegg
5%
Poor Rating + 2 1 Reviews
newegg
3%
Very Poor Rating + 1 5 Reviews
newegg
14%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 5/16/2014

Rating + 1 Terrible Seller

Would avoid buying from this seller. Bought a 2 bay NAS from them, only to receive the broken plastic cover to the NAS and nothing else. Had to involve Newegg claim dept in order to get my money back as the seller wouldn't respond to my emails requesting a refund.

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WB
Order Date : 5/27/2014

Rating + 5 Good Experience

Ordered some VOIP phones from them. They shipped and arrived in perfect condition as fast as the other orders from Newegg made at the same time.

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Beck Bristow
Order Date : 5/28/2014

Rating + 5 Good experience.

Got exactly what I ordered in perfect working condition and way faster than I expected for free standard shipping.

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N/A
Order Date : 4/28/2014

Rating + 1 open box received

delayed RMA, no response

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N/A
Order Date : 2/21/2014

Rating + 1 poor packaging

bought 4 routers and they arrived all banged up because the supplier didn't put any packaging in the box and the routers were able to move around during shipping. routers worked but as a repair shop it is hard to sell product with damaged packaging.

1 out of 1 people found this review helpful. Did you? Yes No

Rick
Order Date : 3/1/2014

Rating + 1 No tracking slow shipping

ordered router on 3/1 it is now 3/6 no tracking available but say's it shipped. Need for customer that I am building network for. Might as well of ordered from local Best Buy.

1 out of 1 people found this review helpful. Did you? Yes No

DW
Order Date : 9/18/2013

Rating + 5 Good seller - pruneDanish

Item ordered from Newegg.com, shipped within time range, no problem whatsoever. Item fits description, no complaint. Thank you, Newegg & pruneDanish

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pilot879
Order Date : 9/4/2013

Rating + 1 shipped the wrong item

I ordered a otterbox for a dorid razr and they shipped me a black and decker can opener. I think we are on two different things right now and not very happy about it!

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JFinch
Order Date : 8/18/2013

Rating + 5 Awesome seller!

Fast Shipping, Excellent item and great service!

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N/A
Order Date : 6/24/2013

Rating + 5

Very prompt customer service.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    100% satisfaction is our goal! If are not satisfied with purchase, please return the item WITHIN 30 DAYS after ordering and a refund will be issued upon receipt of return. All returns must be accompanied by a Return Authorization Number so please contact us PRIOR to returning for RA number. Item(s) must be in the same condition as they were shipped with all included parts and packaging. Refunds will not be issued for new items returned in used condition. Our actual shipping costs are not refundable.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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