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Seller#: 0UHZRBI9TROLN4CBC

quality photo Seller Profile 718-963-2146 Email This SellerEmail This Seller  See all products from quality photo See all products from quality photo

WHO ARE WE
Quality photo is a pioneering retailer of consumer electronics located in brooklyn ny

We have been at the forefront of the digital imaging revolution since it first exploded onto the scene 2005 As the industry evolves we keep adding new and exciting shopping categories to our product offerings. Just in time for the 2006 Holiday shopping season, quality photo has been top-rated seller by THE authority in expert consumer advice as a top shopping destination for consumer electronics products.

WHAT DO WE SELL?

In the many years that we have been in business we have become a truly comprehensive source of camera, video, home entertainment and assorted consumer electronics equipment. We sell Digital Cameras, Film Cameras, lenses and accessories, Camcorders, MP3s, PDAs, Home Theater Components DVD players, Satellite Radio, VCR's, GPS Navigators, Printers, Scanners, Binoculars, Housewares, Small Appliances, Optics and much more to consumers as well as the education, corporate and government markets.

WHO ARE OUR CUSTOMERS?

With a consistent history of growth in an extremely competitive business, we receive a majority of our business from repeat and referred customers who have made quality photo their one-stop shop for all their electronic and photographic needs. We have been providing for the needs of end-users across a broad demographic spectrum. From the individual customer purchasing equipment for their personal use to the corporate end-user placing a purchase order for their company our fanatical devotion to outstanding service and the best possible pricing is the key to our immense and constantly growing repeat-customer base. We know what it takes to fulfill large orders quickly, efficiently, and most importantly ACCURATELY!!

WHY BUY FROM US?

We are proud to offer the outstanding service and quality state-of-the-art products that our customers have come to depend on. We offer three ways to shop: online from the convenience of your home or on the phone with personalized service from our knowledgeable sales staff.

WE HAVE WHAT WE WANT...

Our excellent supplier relationships, coupled with technologically advanced super-efficient systems ensure that we usually have the products you want IN STOCK so that you can get what you want when you want it. Our super-fast turn around time is such that most orders are processed and shipped within 24-48 hours, and often a lot quicker.

AT THE PRICE YOU WANT IT...

Why pay more when you can get the same for less? Due to our large sales volume, we are able to pass our quantity buying prices on to you.
Our service is impeccable...

We strive to make you our customer No. 1. We know that we have to earn your business every day and we want you to be satisfied with your purchase, and thrilled with the quality of our service.
And your transaction will be safe...
Ordering online at quality photo is safe and easy -- guaranteed! We want you to know that every online transaction you make at quality photo will be 100% secure. VeriSign Secure Server IDs work in conjunction with Secure Sockets Layer (SSL) technology to ensure that your personal information cannot be viewed if it is intercepted by unauthorized parties. You can also be assured that your name and confidential information will never be distributed, sold, or rented.

Thank you for your support. We look forward to servicing your every electronic and photographic need.

The Staff of quality photo

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (26 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 19 Reviews
newegg
72%
Good Rating + 4 3 Reviews
newegg
12%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
4%
Very Poor Rating + 1 3 Reviews
newegg
12%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
tuffys1
Order Date : 11/15/2014

Rating + 5 Quality Photo - highly recommended

Ordered Sennheiser headphones. Well packed, quick ship - even with Northeast snow storm. Certified authentic and great pricing. Quality Photo has received very good reviews on this site and others - would definitely do business with them again. Thx

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FDUEL_Junkie
Order Date : 7/22/2014

Rating + 5 One of the best 3rd paty sellers ive come across

I'm giving them a 5 for a few reasons. The first being that the previous 2 times I purchased something from a 3rd party it was apparently packaged by a toddler, and the other seller sent me a completely wrong products I called them multiple tines and it took 10 days to get A hold of someone in which they said they couldn't help m,e because was over 10 days. Apologies for the novel I just wrote about how bad most of these 3rd party sellers have been, "** THESE GUYS ARE SOLID. THEY GOT MY HEADSET TO ME VERY QUICKLY AND I GOT WHAT I ORDERED"

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George
Order Date : 9/9/2014

Rating + 5 Good Job

After a bitter experience with a couple of sellers of Newegg marketplace tried buying my iPod trough Quality Photo, Im very please, payed for 1 day shipping and was shipped on the same day arrived 2 days later, new condition as expected (beleive it or not someone else tried to send me a refurbished one...''with 5 year warranty''...) overall a great experience I use Newegg a lot will look forward for Quality Photo products.

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N/A
Order Date : 3/3/2014

Rating + 5 No problems

I ordered my item, it arrived in a timely fashion, and exactly as described. It's just like buying directly from Newegg. I would not hesitate to do business with quality photo again.

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George T.
Order Date : 7/16/2014

Rating + 4 Quality Photo

Took longer than expected to receive the item, not thrilled with shipping via US Postal Service.
The item itself was very reasonably priced.
I like the product pricing, but the processing/shipping time was disappointing.

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Maria
Order Date : 7/20/2014

Rating + 5 Excellent seller

My order was delivered in 2 days I highly recommend quality photo

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Douglas McCarther
Order Date : 6/30/2014

Rating + 5 These guys are good

They got my package safely to my house without completely destroying it so i'm happy. Thanks guys and girls at quality photo.

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yekim perkon
Order Date : 4/8/2014

Rating + 5 Great Headphones for a Greater Price

These earbuds are a fantastic value.I have had so many problems with other earbuds as they either hurt my ear (which has been a very real problem) , fall out, don't sound right, and/or with the slightest movement the music goes "in and out".
The quality of the sound is exceptional.
The comfort, and design, is...perfect.
I have a drawer full of other earbuds, headphones, etc. and these are the most comfortable earbuds ever. The sound is as close to "live" as possible and it brings to life the beauty of each song.
WOW...what a product.
I would highly recommend this product to anyone looking for a great product at a price that is a fraction of it's true value.
These headphones also come, besides the ones already on the buds, with two additional rubber tips. So there is a total of (3) three and these are also comfortable and of quality.
If my arms were long enough I would pat myself on the back for ordering this product but instead I will say THANK YOU to the seller

1 out of 1 people found this review helpful. Did you? Yes No

Shane
Order Date : 3/24/2014

Rating + 4 Fast Shipping but poorly packaged

Got the Ipods fast but horrible shipping hardly any packaging paper inside box and box completely ripped in three places, ipods pretty much feel out of box I am sure more than once since they had scratches all over the outside of the plastic boxes that Ipods come in.UPS couldn't even tape it up. Ridiculous

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Y.T.
Order Date : 3/7/2014

Rating + 4 New Product on Fast Shipping

I received a brand new iPod Touch 5th Generation in 4 days after shipping including the weekend, which was packed into a really small cardboard box with bubble wrap protecting the retail box cased iPod. The only really issue with this particular item was the price, which relatively expensive than that can be purchased on the Apple store, online, or in-store. Other than that, I am extremely delighted with receiving a brand new iPod relatively quickly. As for the color, the yellow is more of a metallic yellow, with a slight overall green tint, not a plain yellow color as simply labeled by Apple.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Quality Photo If you have any questions regarding products, order delivery, returns, or any other concerns, please contact our Customer Service at the Phone number. A. Customers may return their purchases for a refund of the purchase price, within 30 days of receiving the item provided they comply with the following: 1. Customers must request an RMA #. 2. Merchandise must be in its original New condition as shipped, with all packaging, forms & papers intact, unaltered & not filled out. 3. Returns should be packed safely by the customer, to ensure arrival in good condition, and returned to us Only Via UPS Or FEDEX with shipping prepaid. 4. Items being returned for credit are subject to a 10% restocking fee. 5. Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expense incurred in shipping the item to them.* 6. If you followed the instructions above, you may expect to receive your refund within 5 days after you return the item to us.7. if the customer returns a item with out a RMA # it may apply an additional 5% restocking fee.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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