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Seller#: 0UHIQWIKE6MM68B23

smartshop Seller Profile 626-2804888 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from smartshop See all products from smartshop

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

We sell quality products with unbeatable prices. We have good connection with many manufacturers in variety of products. Your business is important to us please give us a chance to make your order right if the is a problem.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (17 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 11 Reviews
newegg
65%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 1 Reviews
newegg
6%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 5 Reviews
newegg
29%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
LO.V3.d by J3.s.US
Order Date : 3/22/2014

Rating + 5 No problem so far.

Got the toys quickly.

Just as described.
Seller Response:Awesome Buyer, Thank you for your business.

Did you find this review helpful? Yes No

Sajun
Order Date : 3/3/2014

Rating + 5 Fast. :)

Bought a cable. Product arrived a bit faster than it advertised. No problems, cable quality is excellent.
Seller Response:Awesome Buyer, Thank you for your business.

Did you find this review helpful? Yes No

Tim T
Order Date : 3/7/2014

Rating + 5 cable Tester

Great Product quick shipping.
Seller Response:Awesome Buyer, Thank you for your business.

Did you find this review helpful? Yes No

N/A
Order Date : 1/20/2014

Rating + 1 Unresponsive to Issues

After the product I ordered arrived not as described I contacted NewEgg Support. They directed me to an email address for this seller and they never responded nor did NewEgg Support pick up the slack.

Did you find this review helpful? Yes No

johnathanG
Order Date : 2/25/2014

Rating + 1 i have yet to recieve the item

been waiting since feb 26 for my charger. will update when i finally get it... i have to one egg this because i cant post this without rating it. will update the rating once i receive the item. i have to wait until next week before i can file a claim.

Did you find this review helpful? Yes No

N/A
Order Date : 2/26/2014

Rating + 5 Decent Products, Decent Price

I ordered a case from them and it got to my house in 5 days, all the way from China. It got to my house faster than things I've ordered from companies in California. I would definately do business with them again.
Seller Response:Awesome Buyer, Thank you for your business.

Did you find this review helpful? Yes No

Matt
Order Date : 2/22/2014

Rating + 5 Great Product

Really nice product, it is just a coupler, but it's really solid. No cheap plastic here.
Seller Response:Awesome Buyer, Thank you for your business.

Did you find this review helpful? Yes No

johnnylaw48
Order Date : 1/10/2014

Rating + 1 dont buy from them

This company is run by a bunch of incompetent illiterate individuals customer service is nonexistent and only done by poorly written emails and they wont accept phone calls. took them three weeks to send me a return label and that was only after I threatened newegg

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Hadatoe
Order Date : 2/4/2014

Rating + 1 Poor verification of shiped goods

It took 5 business days longer than 3 other items shipped individually and ordered on the same day. When it came it was in a fancy case with a magnetic flap for safe storage. THERE WAS NOTHING INSIDE! I appreciate a nice container to store things in but waiting for an empty box in the mail is my idea of a let down.
Seller Response:Sorry,We are so sorry for this problem.
Could you tell us how many of the item you received in total?
And is the package completed before you open it?
Once confrimed,we will try our best to help you to solve the problem.
Please feel free to contact us if any problem we can assist you.
Best Regards!


Did you find this review helpful? Yes No

Andy
Order Date : 12/27/2013

Rating + 5 Perfect

Cheap, and works exactly for what I needed it for.
Seller Response:Great customer, quick pay, smooth sale.

Did you find this review helpful? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    (1)Please contact our Customer Service Department for your returning inquiry.
    (2)Please provide your name, email address, invoice number or sales order number when you submit return inquiry.
    (3)After our Customer Service Representatives verify your order information, you will be given an RMA number and seller store name for your return. Please mark "Newegg + Store Name + RMA#(we offer to you)?¡Àoutside of the return package as it will be our reference during receiving. Please provide similar packaging method for returns as they were delivered to you.
    (4)Re-using the original package is acceptable, as long as the packaging is in good condition. Any previous addresses, tracking information and labels must be removed. You can select the same carrier when original orders were placed (e.g. USPS or UPS).
    (5)If you were NOT satisfied with our RMA handling, please send us the dispute to ks_ne@4px.com with email title "seller store name + DISPUTE". We will handle the dispute with Newegg.
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