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Seller#: 0UHZRBI9YWMA3E44E

wayatrade Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from wayatrade See all products from wayatrade

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

WaYaTrade is leading Retailer and exporter of consumer electronics ,Fashion jewelry, direct from China factories.

We are a professional and outstanding foreign-trade team ,dealing with all kinds of good quality ,favorable price products.

By combining e-commerce technologies and traditional large volume import/export business model,we believe that the internet further breaks the geographical barrier and pull the factories and the small businesses closer. we also believe that our online platform enables small businesses worldwide to import electronics products directly from China factories at real factory prices,but without the complex import/export procedures and risk.

Customer First is our goals so we all stuff will do our best to make sure every transaction going well.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (7 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 6 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 8/8/2014

Rating + 1 Wrong item

Sent wrong item..said they will send new one...then said they where out..after it saying it was in stock. They have no ratings..very fishy.
----- From: <wayatrade> To: <Heidi J Iovino> -----

Dear friend,
I'm so sorry about that and sorry for any convenience I have caused you.
We will resend the correct charm to you today.
Really sorry again.
Hope you can wait with patience.
Best Wishes

Then I get this

----- From: <wayatrade> To: <Heidi J Iovino> -----

Hello friend,
Very sorry.
The Green Heart charm is out of shock now.
We can't resend it to you.
Could you please choose the other charm in our store?
If not,I will refund.
Best Regards

Newegg Marketplace Order #207044417 - Shipping Inquiry
I find it funny there is no reviews on this seller..if that's the case then I can't use newegg..hope someone does something about this after waiting 3 weeks.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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