- Email This Seller
3Gstore.com helps you stay connected with 3G/4G and WiFi products. They help you select the right equipment via phone, chat or email. Most orders ship the same day and we communicate with you every step of the way. After you get your order, they provide free toll free tech support and they can help you make sure you are using your equipment correctly. 3Gstore has includes a 24/7 tech support portal with content they create to better help support you. We also provide US based employees that love this technology and they are eager to help you. All of their employees are passionate about their technology and would love to help you! 3Gstore only carries the best 3G/4G Routers, 3G/4G Antennas, 3G/4G Amplifiers and 3G/4G Data cards and hotspots
- Returns Policy
If you are not completely satisfied with your order, 3GStore offers a 30-day return policy (which begins on the day your order ships, with certain exceptions noted below) during which you may request a Return Merchandise Authorization by contacting 3GStore at 866-3GSTORE (866-347-8673), Extension 762. With the exception of the products/services detailed below, returned 3Gstore equipment is eligible for a 100% store credit (less shipping charges) OR a credit back to your payment method less a 20% restocking fee and less shipping charges (Bitcoin orders are eligible ONLY for store credit). However, if the 3GStore procedures are not followed you may incur a reduced refund or no refund at all.
Full RMA info at:
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.